ED
No support service…
I ordered 2 items / toys for my Grandchildren however, 2 days after ordering I contacted the support team to cancel the order as the children already had similar toys, to avoid shipment being made. I even was willing to accept a voucher to the value of the order as I wanted to avoid return costs. I explained this situtation to the team. I sent 3 mails & have not received acknowledgment or a reply from them, only a message notifying me that the items are on their way more than a week later. I do not want the items. I am extremely dissatisified with the service. I have no intention of dealing with them again unless this can be sorted. I do not usually use internet to vent my annoyance except in this case to warn people of the unprofessional service which I received.


