Ru F.
Ridiculous lack of support
No one at any gas stations ever knows how to validate gas coupons. And if you reach out; the CSR always just re-adds the coupon to your acct. But what’s the point, if no one knows how to validate it.
Fuel and food convenience store chain. Features store locator, history, and franchise information.
Circle K (circlek.com) has 344 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 278 reviews with 1 star · Clear filters
Ru F.
No one at any gas stations ever knows how to validate gas coupons. And if you reach out; the CSR always just re-adds the coupon to your acct. But what’s the point, if no one knows how to validate it.
Jessica De Los S.
On Sunday I paid for gas. When I put the nozzle in the gas tank to put gas I pressed the button for reg gas and the pump was not working. I tried calling attendant from the pump but I wasn’t getting an answer. So I hung up the pump and went inside. Attendant stated I had not paid for gas. I assured her I did and she said nothing was showing. I left to another gas station to put gas. An hour later I see my account charged for the gas. Came back and now they stated I had to wait until the charge posted to get a refund. Today I spoke to manager and I told her what happened and she stated if the charge posted it was not their fault and on my banks end now because they had the charge go through. It is ridiculous how you never get the service and they are just down playing everything so you don’t get your money back. Circle K is a thief and their staff are trained not to help the customer. Be careful with this happening to you
Рус К.
They are lies , scammers! Don’t nt pay cashback and do not reply for service!! Don’t trust them!!!
Fred D.
circle k maximizes their profits by tossing out any semblance of customer service. you walk in to get something (cigarettes, lottery tickets, whatever). there is no one at the counter at all - they are all off doing something else: restocking, texting on their cell phones, etc. so you have to wait until one of them finally decides to do their first job: taking care of the customer (you'd think it would be in their best interest because without paying customers they'll eventually be out of business).
F. D.
Zeer slecht. Speciaal hier helemaal naartoe gereden. Nog half uur moeten wachten totdat ik aan de beurt was en toen werkte de code niet. Niemand die poging doet om het op te lossen en sturen ze je weer weg. Nooit meer!!
Robert F.
So, disappointed and will never use this business again. Sorry customer service and out and out false advertising in order to get me to down load their App. When questioned why I only received the.25 cents per gallon on gas twice instead of the 5 time's they falsely sent bogus receipts dated before I even got the App and I already got or used them!! Only problem is I have a 4x4 truck with two tanks and I think the amounts of savings on bogus fake receipts are quite comical considering I usually refill @30 gal and is even more proof that they aren't legit because the math is not even close to the BS amounts they claim I already have gotten. What else is this company hiding if, they falsely sent bogus receipts
Hun S.
When I visit the store late nights, the heavyset African cashier obviously has been smoking marijuana. The entire store reeked of marijuana, with loud, vulgar rap music blasting curse words. I had driven up, and she was openly smoking without a care that I could see her using drugs—wow! I also came in one late night and found the cops there; another customer said she had called them after passing out asleep. Yet she still works there??? It's a shame and a disgrace that management doesn't care! Store location 600 Ashland Terrace, Chattanooga, TN 37415 P.S. It's been reported to management and nothing done about it!
James K.
The 40 CENTS per gallon gas off is a SCAM! That reduction does not even get them in the game! Don’t fall for it. I checked and it appears they raised prices TODAY to compensate for the discount up to 70 cents per gallon higher than our neighborhood gas station! They should get 0 stars and I will not be patronizing CIRCLE K any longer.