CircleboomReviews of circleboom.com

Response from CircleboomOct 9, 2024

Hi Alsuwaidi, Thank you for your feedback, and sorry to hear about the issues you've experienced with the accuracy of our platform. We update our data frequently and continuously, which is at least each time you log in. However, it may occasionally take some time for larger accounts, which might be the cause of the temporary discrepancies you're encountering. And these can often be resolved by clearing your browser cache, logging out and back in, or using an incognito/private browser. Regarding the Arabic language, as our app is browser-based, you can easily use browser translation tools to view the interface in Arabic. If you continue to experience any problems, please do not hesitate to reach out to our support team via [email protected] and we will be happy to help resolve them. Warm regards,

Response from CircleboomOct 9, 2024

Hi Victoria, We understand your frustration with the pricing, especially since your primary focus was on deleting tweets. When you subscribed, you selected a bundle plan that included both the Publish tool and the Twitter tool, offered at a discounted rate for the first three months. Now that the promotional period has ended, the standard pricing has resumed. We encourage our users to review and adjust their plans according to their needs before the end of any promotional period. Unfortunately, we’re unable to alter charges that have already been applied under the terms agreed upon at purchase. Regards,

Response from CircleboomOct 9, 2024

Hello Gary, We’re sorry to hear about your experience and understand your frustration. We encourage you to check your email, as our support team has resolved your case. If you have any further questions or need additional assistance, please feel free to reach out. Your feedback is important to us, and we want to ensure you have a better experience moving forward. Kind regards,

Response from CircleboomOct 9, 2024

Hi Jay, We appreciate your feedback and understand your concerns. However, we would like to clarify that after the implementation of the Twitter v2 API, the ability to remove followers in bulk has been removed from our capabilities, and we no longer advertise this feature on our plans and pricing page. You can still identify unwanted followers using Circleboom Twitter and then visit their Twitter pages to remove them from following you. Thank you for your understanding, and we hope to provide a better experience in the future. Kind regards,

Response from CircleboomOct 8, 2024

Thank you for sharing your feedback. We're sorry to hear that your experience with Circleboom hasn't met your expectations. We strive to be transparent about our features and pricing, including any features that require add-ons or additional payments, which are clearly outlined on our pricing page. If you're encountering specific issues with certain features, we encourage you to reach out to our support team through [email protected]. Regards,

Response from CircleboomOct 8, 2024

Hi MJ, We understand your concerns and appreciate you bringing them to our attention. While Circleboom does offer functionality for adding users to Twitter lists, we acknowledge that our platform may not fully meet your expectations for comprehensive list management. We are continuously working to enhance our features and user experience based on feedback like yours. We are indeed on our way to improve our Twitter list management features in particular. So if you have specific suggestions on how we can improve our Twitter list management capabilities, we would love to hear them. Thank you for your understanding.

Response from CircleboomOct 8, 2024

Hi Mark, We’re sorry to hear that our shadowban tester didn't meet your expectations, and that you didn’t receive a response from our support team in a timely manner. Regarding the shadowban test, while it indicates that your account isn’t shadowbanned, it’s possible that other factors, such as your account or tweet visibility settings, might be affecting the visibility of your tweets. If your tweets aren’t appearing in searches, we recommend double-checking your privacy settings and ensuring that both your account and tweets are set to public. We understand your frustration, and we would be happy to help further. Please reach out to our support team again, and we’ll make sure to assist you promptly. Best regards,