Stefano Di L.
the X reports are horrible
the X reports are horrible. I kindly asked for a refund explaining why they where bad and how they can improve them and they didnt care
Response from CircleboomApr 1, 2025
Hi Stefano, Thank you for taking the time to share your feedback here as well. I’m truly sorry to hear you were disappointed with the experience. While we strive to offer helpful insights and transparency, I’d like to clarify that your report included all the Twitter handles as promised, and we also provided clear instructions on how to convert them into direct URLs—or even offered to help do it for you. We understand your concern, but once the data is fetched via X's (Twitter's) Enterprise API, the cost is immediate and non-reversible. This is why our Twitter tool has always been non-refundable—something clearly stated across our platform. Our team responded to your concerns promptly, explained everything in detail, and did our best to assist. That said, your suggestions were shared with our developers and appreciated. We're always working to improve, and user input is a big part of that. Wishing you all the best, Kevin




