AIanomaly
I had cancelled my card and thought…
I first rated the product 1 star. This was because they charged me even though I had stopped using the service. I contacted support and they first said that they were unable to refund me and that they would keep the 215.88 dollars for a one year subscription that I had not used and will not use. I managed to persuade the support eventually to give me back 180.89 dollars because they were able to change my subscription from a one year to a monthly subscription and were successfully able to refund me for the remaining 11 months that had not started. I am thankful for this compromise because I needed the money.




