neelam T.
Do not use unless you like to wait for your money
A friend sent me money through circle. I instantly had the funds show up in the app so I proceeded to cash out. 5 minutes later I got an email saying they need to verify my identity and to upload a picture of my license with a real time selfie. I did both right away and got a message stating that they were reviewing my account and it would take 1-3 business days. It took the entire 3 business days plus the weekend. By the time my account was ready to use, 5 days passed. At this point, I decide to cash out the funds and then I get another message stating my transaction is under review and to wait 1-3 business days. It has been a week now with waiting to cash out a mere $400. There is no phone number to call and you get the same generic email every time you send a message to customer service




