cinchgaming.comReviews of cinchgaming.com

Took four months to receive the remote we ordered. When it arrived it was not even close to what we ordered. We sent ours in and had every SPEC requested that we wanted. It arrived with only the sides of the remotes changed and the a,b,x,y. Nothing else was done! We paid extra for every single individual customization and they didn't even do them. To receive nothing even close to what we ordered after waiting four months is unbelievable! I wish I had read the reviews prior to purchasing. I'm now seeking a full refund. This is awful. Worst company ever.

We ordered a custom xbox remote from Cinch Gaming in June. It took nearly 4 months to receive the remote!! My child used it for less than 4 months. He received it in September and it was malfinctioning by Decemebr. Ciinch Gaming offers only a 30 day warranty!! The worst experience. A waste is hundreds of $$ taken from a kid who had several lemonade stands to save enough money buy this remote. Don't waste your time with this company.

Not only did it take 5 months to ship but it broke after 1 month. I complained and they asked me to buy a $25 repair kit!!! I’m not joking! I am reporting them to the better business bureau today

Shocking…. Do not order from this company.

Ordered a very simple custom controller in October. It will not arrive before January. Worst customer service. Never heard from them. I had to spend a lot of time tracking the order down and getting it moved to finish. Asked for a refund but they charge a 'stocking fee'. No shame. Never order again.

If I could give this negative review I would. Ordered a 24 hour build with 3-4 day shipping. Easily over $350, did not even have ability to customize......3 weeks later, no controller. Customer service is IMPOSSIBLE to get in contact with. After about 50 attempts over the course of a week, someone got back to me and said now it will be 8 WEEKS, and if i do not want it any more, then they are going to charge me a 25% cancelation fee. They charged my card for both. SCAM SCAM SCAM. STAY FAR AWAY!

Took 4 months to get controller. After 2 months the trigger on the controller stopped working. Emailed support and received an email stating could take up to a month before anyone even looks at my issue. Customer service, quality and communication not on par with the amount charged for controller.

Do Not buy! I placed an order for a "quick ship" controller after Thanksgiving. I have still yet to receive a confirmation e-mail for the order, although I was charged instantly for the purchase. And good luck with the almost non-existent customer service! They reply back that it will 2-3 week timeframe on answering an email from customer service?! Maybe this company needs to focus more on customer service, instead of posting every few hours on social media. I would spend your money elsewhere, with a more reputable company. Instead of dealing with this joke of a comapny.