cinchgaming.comReviews of cinchgaming.com

Bought a controller from them on Christmas day. It's came in a month but Controller didn't work. The left stick was stuck up. Total lost of my money

Do not order through this company!!! I would give them negative stars if I could. They have the absolute worst customer service and communication I have ever experienced. I ordered a controller for my son on 11/28/25, paid the rush build fee so it would be here by Christmas. It is now 2/26/26 and we still do not have the controller! I have sent countless emails asking for updates and have made a few phone calls too, but I always have to leave a message….which no one returns! Out of the numerous emails I have sent they have slowly replied to 2 of them and it’s always the same bullshit response. At this point I feel I have been scammed and have zero faith we will ever receive the controller. I wish I had done my research before I paid over $300 for a controller from them. Complete waste of time and money! This company is absolutely ridiculous! Edit to say I finally received the controller after almost 4 months. The controller seems cheap and I have my doubts how long it’s going to last. This is hands down the worst companies I have ever dealt with. This is not worth your time or money. Please do your research and do not order from this company!

Ich kann mich den vielen negativen Bewertungen leider nur anschließen. Die Freude war riesig sich endlich einen teuren und hochwertigen Gaming Controller zu gönnen. Leider habe ich meine Bestellung nie erhalten, die angegebene Lieferzeit ist bereits lange verstrichen und der Kundensupport reagiert nicht auf meine mehrfachen Nachfragen. Ich musste inzwischen meine Kreditkartengesellschaft einschlagen, um den gezahlten Kaufpreis zu reklamieren. FINGER WEG!!!

One star is way too much to leave this joke of a business there should be negative star reviews for this company had to send my controller back like six times for the same exact issue then sent my controller back for another repair it's been about 2 months after my invoice was paid still don't have my controller not even a response from them can't call them on the phone it's like a horrible joke do yourself a favor and don't even think of giving this business any of your business

1 star My r1 got stuck unused

took 5 months for the controller to ship, terrible customer service, they act like youre crazy when you ask where your order is after 4 months. controller finally comes in and its made out of a cheap wrap, overall feels cheap and not durable. way overpriced for the quality. used the controller for maybe a month before noticing stick drift and buttons starting to glitch, rapidly spammed when not pressing them. Absolute nightmare of a company. Would be a disgrace to have my name associated with a company like this. Shameless...

Stole my money, its been 5 months no controller. They will not respond back to me.

I waited 2 months just for them to say that the parts for the controller isn’t here yet and this costed 200 pounds pls do not get controllers from here it’s bullshit