Cin7 OmniReviews of cin7.com

We've been using Cin7 for the past few months and have found it to really speed up our processed and give a greater insight into our business. The MRP and Smart buyer functions are very helpful for our stock management. I know we are only scraping the surface of Cin7 and there is many more functions we will unearth and begin to utilize to take our business into the future.

I know the Cin7 for a couple of years. I can see guys are growing very fast and the management quite delays to the growing of the company. The company spending a lot of time to advertise the Cin7. In my opinion, the company does not spend enough time to develop the Cin7 and work with customers especially to make customization for them. The developers and support team quite late for the fast growing company. Simple things working very well, but if you want something special for your special business process Cin7 answer we can not do it. And at the same time, I receive the same answer for some simple things which should be done by default. The Cin7 developers develop firstly what more popular under the requests from customers, so this is just one way of communication. They do not ask all customers if they need something and do not share information what other customers ask from Cin7 to make for them. Because some of the customers just simply do not know what they could possibly have from Cin7 to make their business better they need to have a support from Cin7, otherwise, some companies will loosing money on something which Cin7 could possible automatise for them or show the short cut. So the priority of development not actually going the right way. Would like to see more options for users create their own interface, reports, etc. without asking Cin7 make it for them. Cin7 can save a lot of time for the customers if Cin7 will work more to customization way. Let's give routine to robots and start thinking more! Alex.

Great software which has a good user friendly concept. The team has progressed well over the years to include great features and constantly progressing towards ironing out any issues.

Cin7 has greatly improved the day to day running of the business. It's smoothly streamlined our business accounting, with it's integration with Xero. It's user friendly approach ensures that our most recent transactions are keep uppermost to hand, and to mind.The support has been great when we needed it, and additional training through Webinar has supported upskilling and change within our company. Certainly would recommend Cin7.

Great Application. Good staff, good documentation! There are a few server issues every now and then but they are always resolved quickly.

We implemented Cin7 in July 2016 and haven’t looked back since. We used a partner implementer and whilst we couldn't have done it by ourselves some things did slip through the cracks and our data was nowhere near up to scratch causing about 2 months of hell while we straightened things out. To give a background we buy and sell Workwear/PPE and Site Safety products to accounts but also have a retail shop and wanted to expand our online offering. We had been using MYOB Retail Manager, had only manual/physical stock control and a clunky website that generated very little in the way of online sales. After exhaustive research we found that Cin7 was the only solution that catered to our needs without going the whole hog with an ERP solution like Jim2 or NetSuite which we found to be outdated and over complex. (Very few solutions could cope with accounts, POS and B2B Online without some clunky add-on) Some of the reasons we chose to go with Cin7: • Cloud based • Catered to clothing sizes/colours • B2B Accounts and POS • Integrated B2B site • Modern Look and Feel • Smart buyer (function of Cin7 which automatically works out what needs to be ordered or stock or sales orders) • Scalable (add additional users and when required new location(s)) 9 Months on and it is still a work in progress but we are already reaping the benefits of stock visibility, order traceability through the whole dispatch process and the Xero link is giving us much more accurate and up to date accounts than we have ever had. There is a few bugbears and things that we knew before we started but chose to put up with: • This is an inventory management system not an ERP so the CRM doesn’t really fulfil our requirements (we have integrated with Exsalerate to overcome this but have only had limited success) • There are occasional bugs with the system and everything jams. Though these are usually resolved within 3-5min it is a bit interesting when you have a customer in front of you waiting for a delivery docket to sign. • The Smart Buyer function doesn’t really work for clothing which frustrating as it very powerful tool for purchasing and can potentially cut hours of work. • The B2B site isn’t an E-commerce solution (they integrate with various E-commerce solutions) So overall I would recommend Cin7 but just make sure you know its limitations before you take the plunge and plan for these, they integrate with a plethora of other solutions but be aware that these won’t necessarily work as seamlessly as a full ERP. At the end of the day Cin7 came about as an inventory management system/solution for Xero and that's what it does best. A Few Tips... • Make sure you have your product & stock data ready before you try to implement or risk a heart attack • The free trial is an excellent way to get a feel for the system followed up by a GTM with one of the PPL at Cin7. • Make sure you internet speed is fast enough or be prepared to wait

We've used Cin7 for the past 6 months and its been a great solution for us. After initial complications in setting up complicated BOM's(we have a lot of custom products) we were able to finally get things right with a lot of hand holding from Cin7 amazing support staff. Craig guided us through the setup process and has answered all of our questions with the patience of a Saint. Although it would be more helpful if they had a representative in the US who could assist with the initial setup and who could walk us through its capabilities in person, having Craig helping us through the transition was the next best thing. The system is easy to use and straightforward to follow for all employees. It helped us become more organized and keep pulse on re-ordering product in timely manner. CIN7 have been responsive and flexible in customising the solution to meet our business needs and we look forward to working with them this year to make further improvements.