Owen
Great system
Great system, brilliant company. Was pleasantly surprised with how much functionality is available given how easy it is to use.

Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni (cin7.com) has 430 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Owen
Great system, brilliant company. Was pleasantly surprised with how much functionality is available given how easy it is to use.
Chloe
I had a Zoom call with Jakub one of the Technician Support Specialists to go over some questions I had and he was extremely knowledgeable and explained everything clearly. When he didn't have the answer to a question he spoke with colleagues to ensure I was being passed on the correct information which was very valuable. Feeling a lot more confident with our processes after this zoom call with Jakub, thank you!
Botany Pottery (Bot Pots) - New Z.
very knowledgeable & solved the problem acurately.
Mari
The support received was thorough and the issue was resolved swiftly. Was very impressed, even after the issue was resolved, we were provided continuous support and in-depth insight in a way that was easy to digest.
Response from Cin7 OmniMay 31, 2021
Hi Mari, Thank you for sharing your review! I'm pleased to hear you received great support and that our team was able to quickly resolve your issue. Thank you for being a Cin7 customer, Mari! Warmest Regards, Erin (Marketing Team)
Leon
We have been with Cin7 since 2018 and have had a good experience. Thank you for your support PK and we are looking forward to still use the product in the future.
Response from Cin7 OmniMay 26, 2021
Hi Leon, Thanks for sharing your review! We will pass this on to PK. We really appreciate your support and loyalty, thank you for being a Cin7 customer, Leon! Warmest Regards, Erin (Marketing Team)
MS
CIN7 is really easy to use and affordable inventory management system, especially for a SME. It’s a stress-free tool to integrate across all marketplaces, E-commerce platforms, EDI connections and physical channels to manage multiple SKUs and track their inventory. Highly recommend to use for improving business efficiency, and most importantly to control your business at a granular level. Multiuser system helps to accommodate different activities thus creating a functional vertical integration value chain. Just went live and Atul from on boarding team was excellent right from day one, who guided step by step to make this live as per our requirements. Will review this again in 3 months time on post live support and performance of the tool.
Response from Cin7 OmniMay 18, 2021
Hi Maani, Thank you for the stellar review! I'm thrilled to know our software has met your business needs. I will pass on your review to Atul, he will be delighted! Thank you for being a Cin7 customer! Warmest Regards, Erin (Marketing Team)
DirectGlow
Switched to Cin7 from brightpearl. More integrations, options and support for less money! Great on-boarding experience. Very satisfied so far.
Response from Cin7 OmniApr 13, 2021
Hi there, Thank you for the review! We're so glad you've had a great experience and that our software is meeting your business needs. We're thrilled to have you on-board, thank you for being a Cin7 customer! Sincerely, Erin (Marketing Team)
Shahid
Its not been an easy journey and the support function hasnt been great as it takes time for someone to get back to you and investigate your concerns. But Atul Sharma has been excellent. He has taken full responsibility for making sure we have a smooth onboarding and then came and helped us when we had some teething problems. He would reply to emails straightaway and did a few zoom calls. Thank you so much Atul!
Response from Cin7 OmniMar 15, 2021
Hi Shahid, Thank you for your generous feedback about our Implementation Specialist Atul Sharma. We will make sure to share your appreciation not only with him but the entire team. Inspiring quotes like this keeps us motivated to strive more and serve our customers, even better. Thank you for being a Cin7 customer! Sincerely, Sam (from Marketing Team)