Cin7 OmniReviews of cin7.com

The support team are very helpful and kind

We have been using Cin7 for a bit over 5 years. It allowed us to streamline our order flow so that we didn't need to hire additional staff in order to meet increased demand. Over the years the product has thrown a few issues our way. The support team has always been helpful in getting these resolved. In the last year, the team has improved how quickly they respond to issue and address them. So they are making improvements constantly. This is the best product for us currently.

I quickly get thorough support - great advice, quick fixes, custom fixes, detailed trouble-shooting and enhancement requests. Video calls with shared desktop, screenshots and super freindly support and technical staff. UI, links and dashboards are user-friendly, intuitive, adaptable/customizable and more or less logical once you understand the terminology. Plug ins for EDI to customers, API to 3PL, Shopify, Marketplace, Xero Accounting all work out of the box and are easily tweaked and maximised.

Cin7 is an efficient platform that helps us keep on top of our inventory levels and ensures streamlined operations, I would recommend it!

Cin7 Omni is quite possibly the ultimate inventory management solution for e-commerce. Regardless of your sales channel, whether it be your own Shopify, Woocommerce or Magento website, or a marketplace such as Amazon, eBay and Etsy, we're able to assign stock locations to a sales channel, configure fulfillment routings based on order location and even facilitate Automated POs for backorders and drop-shipping. If you're looking to expand your online sales presence but are unsure how to support it, Cin7 Omni is the first place you should look.

I have the pleasure of using Cin7 as our ERP System, and I must say it has been a wonderful experience. I have seen first hand the growth they've had and features they've added to improve the customer experience. The Cin7 team has been incredibly helpful and attentive. They took the time to understand my business needs and recommended the right features that fit our requirements. One of the greatest added benefits is that they have been able to create a customized solution according to our specific business needs. The platform itself is intuitive, user-friendly, and has a sleek and modern interface that made it easy to navigate. The automation features has saved us countless hours each week, allowing our team to focus on other important aspects of our business. Needless to say that no system is perfect and does not have any issues. There were a few minor issues that arose during my time using the platform, Cin7's customer support team was always available to answer my questions and provide guidance, whether it was through email, phone, or chat. They have always been able to support when needed, ensuring our business was running smoothly, and letting us know if they would not be able to handle a specific request at a certain time. Overall, I highly recommend Cin7 to anyone looking for an all-in-one inventory and sales management solution. Their ability to customize the system to meet specific business needs is a great advantage, and their commitment to providing excellent customer support makes it a top choice for businesses of all sizes.

We have used the program for several years and we are very happy. We have tried other products before but with Orderhive we are very good. The settings and integrations are seamless. Very easy to use and technical assistance is immediate! We recommend the product 100%. Good job!

Sujan was most helpful since you actually sent screen shots that guided me in the right direction.