CimbReviews of cimb.com

CIMB is the worse. They deactivated my account, and I have spent the last 2 months trying to get them to reactivate my account or transfer my money back to my foreign account. Bloody useless bunch of people. I would go as far as calling them criminals. Stay away!

Closesure of account dont allow to take money for 8 days all my salary inside how to survive jam people money make people inconvenient

We were customers of CIMB Philippines for over six years. Last year, the bank introduced a new account verification process that turned into an extremely frustrating experience. The process lasted more than two months and involved dozens of emails, many of which addressed irrelevant or repetitive issues, with no clear coordination or resolution. This year, we were subjected to the same lengthy and inefficient process again. Ultimately, CIMB closed our accounts without providing any explanation and pre-terminated several high-interest time deposits. Access to our funds was immediately blocked. For nearly two months, we were completely cut off from our accounts. During this period, CIMB locked our funds, did not allow any payments or transfers, and provided no viable alternatives. As a result, we were unable to pay suppliers for an ongoing construction project and unable to support family obligations, causing serious financial and personal disruption. We currently have a formal complaint filed with the Bangko Sentral ng Pilipinas (BSP) requesting an investigation into these practices. Overall, our experience has been deeply disappointing. Customer support staff appeared inexperienced, there was no effective process control, and the handling of our case was highly unprofessional. Based on this experience, we cannot recommend CIMB Philippines.

My transfer from Paypal says it was already transferred however, it wasn't on my account. Customer service is unhelpful.