joan C.
Disappointed
Well. I just received my 3 pack in spearmint. I don't know what I was expecting. Maybe a more vape type draw. They're alot dinkier then shown in pics. Some reviews said, too strong or flavors taste lousy. I'm trying hard to get something out of them. It's like struggling to suck air. Lol I can't taste spearmint at all. I'll try but highly doubt these will help me quit smoking.
Response from CigtrusJan 15, 2025
Hi Joan, Thank you for sharing your feedback, and we’re sorry to hear about your experience. From what you wrote, it sounds like you might not have removed the cap from the bottom of the stick. Please ensure that both caps—on both ends of the stick—are removed to allow proper airflow. This step is essential for enjoying the full aroma and flavor that Cigtrus offers. We’re here to help and want to ensure you have the best possible experience with our product. If you have any further questions or need assistance, feel free to reach out. Thank you for giving Cigtrus a try! Best regards, The Cigtrus Team


