CiciwigsReviews of ciciwigs.com

They false advertise and bait and switch. I ordered 4 lace front human hair wigs. I received 4 of the same non lace synthetic wigs. I opened a dispute with PayPal. The seller said what they show on their website isn't what you get. That's again the law. The seller offered a 10% refund, I refused. I asked the seller to send me a prepaid return shipping label. The seller sent a return mailing address for me to return at my expense. . Go not trust seller.

They don’t even deserve 1 star but I had to add a star to even write this review. They are a scam and it cost more to return the fake wigs than you purchased them.

I asked for a refund because they did not send the Wigs out to me then like 3 weeks later I open the package I seen those was not the wigs that I ordered I did not try the wigs on I did not take them out the bag not one of them I just want my refund as soon as I seen them wigs I was in contact with them and then they stopped contacting me after sending me the same statement out about my information that they needed and now that I sent the information email to them showing that this is what ya'll said y'all was going to agree to a 10% refund or you trying to decide I have not heard from them at all no more

I bought 2 wigs and got 1 free, one 360 lace, and the others were lace front, but both human hair. I received plastic, no lace on the entire wig, garbage! After 3 emails that were ignored and days of trying to reach them on a phone number that didn't work, I contacted PayPal since I paid through them. Cici Wigs then started emailing at my personal email address saying they'd give a 5% refund and I could keep the hair. They admitted that their products are different than advertised. When I told them how stealing pics from real wig sites, advertising them as their own, not sending what they advertised was illegal they offered 10% and to keep the wigs. After about 4 emails they offered 20% and keeping the wigs. What part of I CAN'T USE THIS can't they comprehend? Now that I won't take their 20% and keep the plastic hair they want me to ship the hair to CHINA and PAY for the shipping, which is far more than I paid for the hair. The shipment came from New Jersey and their own site states that you should return to a New York address. Why am I being made to ship to another country? Stay away from these scammers!

Most horrible wig I've seen in my life. Nothing like pictures and NOT HUMAN HAIR.lies lies lies.

I ordered wigs on April 2nd and I still haven't received my order yet. How do I get in touch with cici wigs? I'm very upset and want my money back.

They are selling wigs that are not good quality. Customer service is bad takes 3 weeks to return email n when you reply another 2 weeks. Awful sellers.

DO NOT PURCHASE ANYTHING FROM THEM!!! THE WIGS ARE ABSOLUTELY TRASH! BE AWARE, IS MADE OF PLASTIC FAKE HAIR, TERRIBLE QUALITY! THE WORSE WIGS EVER! The wigs I've received look nothing like what I've ordered. Such a disappointment! I've bought 3 and I've got 2 free, and they all look trash! I've wrote a review on their website telling how terrible the wigs are, but they did not posted! The reviews on their website seems to be fake! Don't waste your time and money, be careful!