ciaocustom.comReviews of ciaocustom.com

Do not purchase anything from this company. I received the wrong product plus it was damaged. After multiple emails with pictures from their site proving I received the wrong product and picture of the damage which happened to be on the back of the picture. They continue to insist I received the right picture and since the damage is on the back and couldn't be seen that it didn't matter. in the end I paid $85 for a $35 item which is damaged. Unfortunately I star is the lowest rating I can give them.

I order a print that I wanted to be framed. I selected the framed option and the picture showed my FRAMED print. Upon receiving/opening my print I notified the company it was not framed. I had to send several emails/chats over the course of several weeks, attempting to get resolution from Ciaocustom. I asked if I could return it and get it framed, or be refunded and then order another one with them ensuring it was framed. They took almost another two weeks to only offer me the ability to but another one at a discount. I did not need two! I only wanted them to send me ONE that was framed. These prints are NOT high quality as adervertised and their company policy and customer service is terrible. I am sure if their products were not faith based, they would have very few orders. Do yourself a favor and look for another source for faith and inspirational artwork!!

I think they are a scam. The product says is a “canvas” art. It is really just a photo they you would print at Walgreens . They changed $30 ! Customer service pretty much doesn’t exist!

Received the wrong produce. No phone number available. contacted through customer service email address. I attached a picture of the product and a copy of the confirmed order. Contacted three times via email and have not received any reply.

Well I paid for a pair of bangles custom made shoes for my husband. The shoes look nothing like they advertised on their website. They're really poor quality the toe you can see glue all over .my husband's name was smaller and different lettering then the sample picture showed..I paid for expedited shipping 26$ it still took almost a month to get the shoes. Best way to describe this is like you know how fast foods menus look perfect and so good but then you get the food and it's not what you expected by the advertising.... Save yourself time and money don't use this company.

They don't even deserve one star!!! I ordered a purse back in December, and it is now falling apart. You would think a purse would last longer than a few months. The picture is peeling off and the handles are coming off at the seams! I can't get them to respond to my emails. Their merchandise is apparently CHEAP...CHEAP...CHEAP!!! I WILL NEVER BUY FROM THEM AGAIN!!!!!

This company refused to take my return when the item I ordered was not as I expected it to be. I was not happy with the purchase and wanted to return it. They simply said no. Bad business.

I ordered a tapestry that did not look like a tapestry as well . I wrote to them and they gave me a hard time back and forth not to refund the item . I will file a claim with BBB. Do not use this company