ciaocustom.comReviews of ciaocustom.com

I order a canvas picture from the site. It had on faqs up to 8 business days for delivery. After ordering I found out it was going to take 2 months because it was from China. Nowhere on the site was I told that. I immediately canceled. No response from them. Sent a second email. Still no response. This company is deceitful. Update: Funny how all the sudden I got the canvas picture after I complained of how long it was going to take to get it and tried to cancel my order. I still tried to cancel because I then learned they were using copyright material without permission. Now that I have it I have no way to return it. They never did answer my many emails. Do NOT do business with this company.

After waiting for phone case I received a cheap case made differently than the one I ordered. Different material plus sides on case don’t match photos on website. Waymaker phone case, nothing like photo. Can not contact a real person.

No return Policy allows them to basically not care what they send you. Ordered 2 T Shirts, color didn't match what they had posted on website. Their excuse was color looks different in lighting and other factors. Learned a lesson to only buy from vendors like Amazon who are truly interested in their customers satisfaction.

I ordered 2 tapestries. One was fine but the other was horrible! Jesus didn’t even have a face! It was totally unacceptable! I’ve tried working with them for weeks but they keep putting me off until finally they said they couldn’t get it to me in time! (I’ve literally sent 10+ messages) Such a huge disappointment! Don’t count on them! This was for a very important event that I worked very hard on and now I don’t have the most important part of it.

We are an art publisher representing over 60 artists. This website uses artists' images without permission. We have contacted them multiple times but they don't respond and have not complied with our cease and desist letters to remove images that they DO NOT have permission to use or print.

I represent Altus Fine Art a credited art publisher. We have been in business over 20 years and represent over 60 artists and their work. Ciaocustom.com has stollen over 200 of our images from 30 different artists that we represent as well as many images from artists that we don't represent. They are selling and printing work illegally without permission or even giving the artist credit for their work. This business has been contacted multiple times about the stollen images with no reply. Please help us make things right for our artists and do not purchase from them.

Stealing designs from a popular band. Think of your own designs to spread your dogma.

This company hides bad products through poor chat services and even poorer Customer Service and return policies. In the end I was forced to eat the total cost even though I explained I would return the product as there was no physical damage — it simply was a poor quality print and looked horrendous in our living space . The reason I feel so cheated was I suspected issues before purchase and tried to use their chat service to clear a few things up - but the person responding clearly did not even understand their product and was just reciting customer service notes which made me feel it was pointless to ask more specific questions// it was at that point I made the poor decision to make a purchase and figured I would be able to return it if there were issues - had I read their policy I would have seen their policy you buy it it’s yours period — but instead of telling me that immediately after my first contact - they strung me along through multiple emails even requiring pictures only in the end to just tell me no returns is their policy— once again I have learned only buy off Amazon always fair always fast and never disappoints in customer service