ChurnkeyReviews of churnkey.co

Churnkey changed how we think about churn, in a good way. Before, watching customers leave felt like something that just happened to us, and all we could do was hope the next month looked better. This gave us a way to actually do something about it. The cancel flows helped much more than I expected. Especially being able to finally understand why people were leaving. Those reasons used to be a mystery we'd argue about in meetings. Seeing them clearly let us fix things that genuinely needed fixing. And the failed payment recovery quietly brought back revenue we'd already written off as lost. It's rare for a tool to make you feel more connected to your customers while saving customers and paying for itself. Would highly recommend.

Their customer support was incredibly helpful. Although it made me a bit sad that certain parts of their service were being put to side and we really wanted to utilize it, their support (more specifically Tenari) was super helpful and did their best to guide us through solutions as we figured out how to establish 2 flows. I'd definitely recommend Churnkey.

Churnkey has helped our business recoup a ton of lost revenue. It's very easy to use and their help documentation is very clear. Also, their support are very nice and have added things to the software based on my feedback. That's great because so often you hear "That's awesome feedback, I'll pass that to the product team! :)" and it vanishes into the ether. Churnkey actually listened and actually implemented things that have made my job easier!

Strong product and customer service! Although I notice they tend to cut features that don't seem to get mass adoption. Guess I can't blame them for that.

Churnkey is an easy to set-up and a software we use on a daily basis, mostly to recover failed invoices. They keep listening to feedback and adding new capabilities. We plan to incorporate more features in our processes. Plus, their team is great to work with! (and fast to answer)

Churnkey has been a lifesaver for improving customer retention at Relume. Its customizable offboarding flows, actionable insights, and seamless integration with platforms like Stripe make it incredibly effective. Within months, we saw a noticeable drop in churn rates, directly boosting revenue. The support team is excellent, always quick to help.

Our company has been using the Churnkey platform for almost 2 years and we have seen great results in our cancellation rate, recovery campaigns, and retention. The platform is very user-friendly, which makes it easier for us to navigate, and we appreciate how they continually introduce new features to improve our experience. 🚀

Churnkey has been a game changer for our business. We went from 33%+ churn and have reduced our churn to 26% in 8 weeks... and it keeps dropping every day A new tool released this month just recovered a ton of cash for us I've been an extremely satisfied customer so far, and recommend Churnkey every chance I get