Chuck E. Cheese'sReviews of chuckecheese.com

I took my son jeremy here for his 8th birthday party, later on i saw him with a man in a yellow rabbit costume, that was the last time i saw him. also theres red stuff leaking out of the animatronics and they smell weird, almost like theres a dead child inside maybe you guys should look inside them.

We had my 7 year old granddaughters birthday party at the Chuck E Cheese in Hagerstown MD by the Valley Mall and it was great and a good value ! I highly recommend it. The pizza was good and the salad bar was fresh !

I bring my family here on occasion, because my toddler loves the excitement of the occasion, as did I when I was younger - pizza, games, music, lights, prizes, characters...! And to be fair, this one is kept generally clean and accessible for kids. Considering the building and area, it is very safe and we love how they make us take a photo with our kid when entering, to ensure we leave with the same. There aren't a lot of variety in the games, and for sure they are focused on the ticket system, where one can trade them in for prizes. Very few video games that are purely for entertainment. Chuck E. comes out on a regular basis and does a dance routine with the kids - could use some energy but it's good for what it is. The kids enjoy that interaction. The pizza isn't bad to be honest. The salad bar is lacking but could be worse. Of course, prices are crazy but welcome to NYC. The employees have the power to make or break the entire experience. I've been there in the past where a joyful and interactive staff member actually enjoyed their job... and it made the whole experience so much more enjoyable! On our latest visit, most of the employees were approachable at least, even when a game broke down and we had to get help. However, I couldn't find a single one with a smile on his/her face unfortunately. There was one in particular, Savana, that singlehandedly made our visit bad. Not sure if she runs the place or not, but she certainly acted like it, yelling at kids and adults in different areas - the salad bar, the trampoline park, the birthday area, the prize area - never had a good thing to say to anyone and, in fact, was extremely rude to most. Bottom line is the place isn't bad to go with your family, but if only the employees enjoyed their jobs and were encouraged to have pleasant interaction with the visitors, it could be amazing! At the very least, they could pretend to be nice to the kids, as it is a family outing... and if they don't like kids, this is not the place for them!

Chuck e cheese ignored me about five times I tried to call out to him saying Chuck e Wait / Chuck e cheese wait/good in front of him he looked up at me and immediately ran to the back next he hid behind the pillar to the door that goes into the back and kind of tease me but then when I went to try and give him a hug and a high five he ran in the back like I was some sort of traitor towards him this is really hurting my feelings me and my mom drove two and a half hours to this location in Manchester New Hampshire and ended up with the mascot ignoring me about five times this is extremely unacceptable and is a kid franchise all about kids and hashtag on the building where a kid can be a kid I really hope one of you can see these reviews this is why I'm giving a one-star review I am not turning down any of the locations of Chuck e cheese franchise but it is extremely unacceptable to ignore an 11-year-old boy who is drove to a half hours to get here to hang out with the mascot and especially have the mascot tease him and run to the back like the kid was some sort of traitor towards him this is an extremely unacceptable

Chucky cheese made us a 6 slices of pizza ( should be called bites not slices) for $13. I wish I could attach photo of pizza on here. Size of palm of the hand for 6 bites..... It is a shame on the rich CEO of company to serve that to their customers where they make millions on well designed / timed money collecting gaming machines.....

Chuck E. Cheese was once an incredible experience with its captivating animatronics. The brand should have considered enhancing this unique feature by updating the animatronics, introducing new shows, and revamping the tunnels with thrilling new adventures. Unfortunately, the current state of the establishment leaves much to be desired. The absence of the animatronics has left the place feeling dull and unremarkable. It's disheartening to see such a beloved venue lose its charm. I sincerely hope that the management considers bringing back the old Chuck E. Cheese with a fresh twist, incorporating new style animatronics. This revitalization would undoubtedly breathe new life into the brand and rekindle the excitement that once made it an unforgettable destination.

Brought my children to Chuck E. Cheese and tried to buy a beer. After dropping $100 to get in the door they wouldn’t sell me the beer because I didn’t have ID on me. I’m 44 years old, have grey hair, a 10 year old child, etc. I spoke to the manager and she still wouldn’t use any critical thinking to address our disagreement. Complete disgrace. When asked if I look 17 years old the manger was incapable of answering the question. Completely disgraceful. Terrible service and CEC should be embarrassed for treating paying customers this way. Take your business elsewhere.

Absolutely useless cheese this is dont stop moaning all time. U try eat cheese moan moan moan