ChryslerReviews of chrysler.com

Goderich Chrysler. My first encounter, it didn't go well. Major repair with a 90 day warranty. When defect appeared, it took them a week to fix it. That's just half of it. When the fix was finished, they wanted to charge me for it! No manners, no apology and trying to sneak one on me! On one occasion, when negotiating the timing of the repair, they just hung up the phone. Avoid if at all possible!

LAX CHRYSLER DODGE JEEP RAM had a great price and delivery time for the NEW 2025 Pacifica, but they are so unorganized and unprofessional regarding how they conduct sales that we'll never work with them again. We had an appointment scheduled at noon on a Friday to sign the new vehicle paperwork, deliver the purchase check, and so forth. BUT, at almost exactly at noon, the salesperson called and suddenly needed all kinds of data, credit info [it's being paid for by a Cashiers Check and at the last minute they want Credit info???], they asked for additional paperwork completed and notarized, and so forth. WHAAAAA??? They wait until minutes AFTER the appointment time set up to sign documents and then they suddenly decided that piles of prerequisite documentation must be completed before hand. NOTE: the BUYER owns a very large downtown company with hundreds of employees, and thousands of customers. IF LAX CHRYSLER had even a single iota of professionalism, consideration, and respect, those suddenly very important documents could have been forwarded to the BUYER during the WEEKS of time leading up to the purchase appointment. As it was, due to LAX CHRYSLER's being so incredibly disorganized, that the BUYER had to disrupt his entire afternoon schedule to accommodate all the unexpected extra effort. LAX CHRYSLER had DAYS in which to prearrange documentation, instead of waiting until Minutes AFTER the appointment time to throw everything at the BUYER at once. BUYERS team had to search out a mobile notary and all the unexpected extra work and documentation disrupted the BUYERS entire accounting department, throughout the entire extremely busy Friday afternoon. IDIOTS !!! A very nice lady named Lily called from LAX CHRYSLER, but we had no inclination to talk with her, especially after the LAX CHRYSLER salesperson singlehandedly devasted the BUYERS entire accounting department for hours. GREAT PRICES on new vehicles, but TERRIBLE lack of coordination within their SALES organization.

I wanted to get out of trading my vehicle in and sales man was so pushy I bit the bullet was in a rush got pre approved by bank and was asked when you want to deal said 2 weeks or so because I was busy at work they asked for credit card and was just to hold a deposit and would be put back after deal they as in finance guy used my card with out approval from me to purchase plates for vehicle that my own plates of my vehicle i was trading could have used them instead of new ones. Then came back in to sign but wanted and told no deal was loosing to much sales man was so pushy I cave in because he said they got plates already I said what and was to pushie you got a great deal I said don't want it and then was showen what was done etc. I hind site should have stuck to my guns and walked away. I did not because was in time crunch to get back to work . To anyone going to SEVENVIEW CHYSLER TO BUY A VEHICLE I DO NOT RECOMMEND THERE SALES IN MY OPINION. ME MY SELF WILL NEVER BUY ANOTHER VEHICLE FROM THERE AND ALREADY COST THEM ONE SALE FROM A FELLOW WORKER TOLD THEM WHAT HAPPENED. Me they lied about only a hold on my credit card. They lied about plates said could not use them I asked the service Ontario on keele st an hwy 7 showed both ownership to Clark very nice man said no issue at all did not need new plates but to late. Sales man said fare deal lied on that as well . What they offer you and what they resist on lot for half decent trucks is about 12 to 14 grand markup . So I got 43500 for my truck they resisted for 56500 rounded off in my eyes I got screwed . So buyer beware here I do not recommend the sales department here at all . Sin Robert Knoblauch Service department Excellent place and fare from my eyes

Chrysler service is awful. Car has constant issues, and they never fix it right. Now I’m just worried every time I drive.