Taia I.
I waited over 12 hours for my delivery
I waited over 12 hours for my delivery, and I wanted to sleep but I stayed up JUST for this delivery. thanks a LOT.
Response from ChromacartOct 5, 2026
Hi Taia, Thank you for your feedback, and we sincerely apologize for the delay with your order. The item you purchased was temporarily out of stock, and restocking it took longer than expected. A wait of over 12 hours falls well short of the standard we hold ourselves to, and we understand how frustrating that was, especially after you stayed up for it. We're improving how we manage stock so this doesn't happen again. If you need anything further, our support team is always available by email or on Discord. Kind regards, The ChromaCart Team