Christmas Lights EtcReviews of christmaslightsetc.com

Like all the other complaints, I never received my lights. When I called, they simply blamed UPS for never picking up my order. But being clever I called back and got someone else who explained to me that the items were never even pulled from inventory. I left a review on their website but they delete my review. Interesting that they are 2 stars on here but 4.8 on their website. Lazy staff. And no, I never received my refund

I spent $130 on one Christmas decoration from this company. It failed after 3 seasons of use. Have bought dozens of decorations over the years this was the most expensive and worst performing. I would not use them again.

HORRIBLE COMPANY TO DEAL WITH.... really consider NOT using them. I had a box unopened, wanting to exchange and was denied... stuck with product purchased 10-11-22 (not received) and it is now 11-20-22... purchased wrong size and they would not take them back. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought 300' plus of blue led rope lights. They didn't even last for a year the rope lights all turned dark brown. The lights won't illuminate through the dark brown discolored pvc coating. Very poor quality of rope lights! Truely disappointed with the LED rope lights after putting in the time to mount the rope lights perfectly under the sofit all the way around my house and garage. Plus they weren't cheap. By the way here is the description from the website and I quote"Your lighting designs will stand the test of time when you opt for the long lasting, weather resistant construction of commercial grade LED rope light spools. 1/2 inch diameter rope light is extremely versatile" So here are my final words. You can sprinkle sugar on schit all day long and it doesn't make it candy!! It is still schit. This is an honest review and I say it the way I see it. Like it or not it's the truth plus. I don't sugar coat schit because I'm not Willy Wonka........

Customer service is a horrible. They completely scam you for shipping with no refund if it's not delivered when it says it would be delivered. 1. DONOT BUY FROM THIS COMPANY. 2. IF YOU DO DO NOT PAY FOR EXPEDITED SHIPPING.

Did not include my unit number on fedex shipment, so fedex returned my item to sender. They didn't refund anything to me until I reached out on their website's chat (no response to email). They only refunded partial amount, keeping the shipping cost despite it being theirs and fedex's mistake. I have my paypal receipt which includes my apartment number, so I am guessing it's an honest mistake where the data from paypal (which has unit number on an extra line) did not get ingested into their system properly. However, they were rude and belligerent about it being my fault, so they refused to return that amount. I won't be using this website again.

Horrible customer service at Christmas Lights Etc. Bought 1 bulb before I made 10 bulb purchase They sent me a bulb that clearly is not what I ordered. They even asked me to send a video of bulb!! Did that then they bounced me around 2 reps then all silent. Guess they hoped Id go away? Anyway cavaet emptor in play here. Be careful dealing with these guys. I should have ordered thru Amazon!

Ordered lights in November. Ordered the wrong size and reordered new ones. Followed return instructions but still have not received the money and it is now January. Have called them 3 times and "chatted" with them and each time they said they will take care of it. DO NOT ORDER FROM HERE