ChowNowReviews of chownow.com

When my driver arrived with my order, he insisted on seeing my CA driver's license (or a national ID or passport). I have never had to show an ID to receive my food before. There was NO ALCOHOL in the order. The driver then proceeded to photograph both sides of my driver's license. This is a serious invasion of privacy, and it is probably illegal. Unless I get a reasonable response from ChowNow, I will never use this service again.

Just horrible. The app is total garbage, the waits are long, and the drivers have no idea that they’re not doing a DoorDash delivery.

The pizza keep arriving later than it says in the app and looks like they vary the box like they are carrying a book! All the pizza is in one side of the box.

Order was 25 min later than stated. Food was cold by the time it was delivered. I would not recommend chow now

My order was never delivered to me which ruined a going away celebration. Not sure how a mix up could have happened. Instructions to call me upon arriving was clearly stated, received no call yet I received a text message stating it was delivered.

I really want to give zero stars! They ignored my calls for a refund after the tavern put onions on my food and pickles on the chicken sandwich 🤮 I want my refund!!!

I ordered online with Google at a certain address and they apologized for sending the order to another town over amd then proceeded on apologizing for not getting ahold of the place of order at the destination they chose, so then they blamed me for clicking the wrong address after acknowledging minutes before that they did the mess up not me. I do not like giving bad reviews but, after putting the blame on me while they had already blamed themselves I couldn't resist this review.

My driver text in Spanish 45 minutes after my order was late saying he couldn't find the restaurant. I had to use Google translate to help him find it. He couldn't find it, so I told him to cancel. Then I tried to call support and couldn't get through so I text support with all the screenshots from the driver. Spent 40 minutes on phone and text trying to get a refund only to get $12 out of$80 of my money back. Why? Because the driver eventually found the restaurant and delivered the stale cold food to my door while I was on the text with support. The worst experience that ruined my mother's birthday. 2 hours after dinner I was looking for a new place to reorder food. I will never use the company again and I will use my word of mouth to make sure others don't either!