Chow420.comReviews of chow420.com

Response from Chow420.comApr 12, 2026

Hello Ally Sharon, We sincerely apologize for your experience and appreciate you bringing this to our attention. As a marketplace, we work with independent brands and, while we strive for timely fulfillment, there are occasional instances where a brand may not ship within the expected timeframe. To protect our customers, we have a clear refund and return policy in place, which you can review here: https://chow420.com/refund-policy. Based on our records, your shipment arrived two days later than expected, which qualifies you for a refund. We previously communicated this and are ready to process your refund as soon as we receive confirmation regarding the return. At this time, we are still awaiting your response so we can proceed promptly. We also understand that you have submitted complaints to the FTC and BBB. We take these matters seriously and would appreciate it if you could share the details or ticket information so we can contact the FTC and BBB about this situation. Our goal is to make this right for you as quickly as possible, and we remain committed to supporting both our customers and the brands on our platform. Please let us know how you would like to proceed with the return and refund in accordance with our shipping policy: https://chow420.com/refund-policy Thank you for your time, and we look forward to resolving this for you.

Response from Chow420.comNov 21, 2025

We sincerely apologize for this experience. While we don’t manufacture the products ourselves, we rigorously vet compliance and lab results to ensure we only offer the highest-quality items. That said, there are rare situations where a manufacturing flaw slips through, as we do not open sealed products during our checks. Please contact us right away at [email protected] so we can issue your full $40 refund. When you shop with Chow420, your satisfaction truly matters to us, and we’ll do whatever it takes to make your day better.

Response from Chow420.comAug 8, 2024

Hello, We take all customer concerns seriously, but after reviewing our recent orders, customer records, investor logs, and live support archives, we were unable to find your name in our system. Could you please provide more details and use your full name when submitting your review? This will help us address your concerns more effectively and resolve the issue. Deeper analysis of this review: Overly Negative or Emotional Language: Reviews that are extremely negative and use strong emotional language, like "atrocious," "horrible," "extremely poor," and "save your money," can sometimes be indicative of a fake review, especially if they lack specific details. Lack of Specificity: The review mentions general issues (e.g., poor quality, bad customer service) without citing specific incidents or examples. Genuine reviews often provide more detailed accounts of the customer's experience. Generalized Statements: Phrases like "this company lacks integrity" and "management team is no better" are broad and sweeping, which can sometimes suggest the review is not based on a specific personal experience. Discouraging Investment: The mention of not investing in the company could indicate an ulterior motive, especially if the review is posted on a platform where potential investors might read it.

Response from Chow420.comMar 21, 2024

Hello Grady, Our apologies for any inconvenience you faced using Chow420. You can easily email us at [email protected] to discuss your order. Also, please look at the delivery times on each product page and do not assume delivery times. We try to be very clear with delivery times, and sellers/brands on Chow420 use both UPS and USPS. Chow420 is an omnichannel hemp marketplace for the best and most trusted hemp brands. Always looking to make your day better at Chow420, so please make sure to reach out to us. Have a wonderful day.

Response from Chow420.comJan 12, 2023

Hello Don, we are extremely sorry for your experience. All our products highlight the need to check with your primary physician before taking, in the case of allergies with CBD or THC. Due to the nature of our products, we cannot accept returns when the products have been used, opened or tampered with as seen in our terms and conditions.

Response from Chow420.comJan 12, 2023

Hello Cynthia, when you purchase our stock on StartEngine, StartEngine is responsible for sending you your stock certificate. So please reach out to them to make sure you get your stock certificate on time. Secondly, All investors must be given an opportunity to liquidate at the same time during a liquidity event such as an M&A or IPO. It’s illegal to pass checks under the table, and we’ve never taken loans from investors. All Chow420 investments on StartEngine are in the form of equity, that becomes liquid at a liquidation event. Please read more about early stage investments and investments on StartEngine. I hope we were able to provide more clarity on this for you. We truly appreciate your support on StartEngine, and we are expanding everyday to make Chow420 a success for our investors.