customer
Prime ribeye steaks not prime quality
The ribeye steaks quality was disappointing. The second of three steaks was tough. Not what I expected for prime.

Chop Box is the curated marketplace for sustainable proteins. We partner with farmers, fishers, and craft producers who raise and harvest food the right way — with respect for the animal, the land, and the customer. Our mission is simple: make it easier for people to eat better meat.We focus on premium, ethically sourced proteins across beef, pork, poultry, and seafood. Every item on Chop Box is hand-selected according to our Chop Standards, which emphasize humane handling, clean ingredients, regenerative practices, traceability, and family-owned producers. If it doesn’t meet our standards, it doesn’t make the cut.Chop Box combines the quality of a butcher shop with the convenience of online shopping. Customers discover craft brands, seasonal offerings, and specialty cuts not found in grocery stores — all delivered frozen with care.Our membership program, Chop Secret, gives loyal customers even more: free shipping benefits, exclusive items, early access to new drops, and surprise samples throughout the year.We believe better choices lead to a better food system. When you shop Chop Box, you support sustainable agriculture, small producers, and a healthier protein future.Eat Better Meat.
Chop Box (chopbox.com) has 492 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 18 reviews with 3 stars · Clear filters
customer
The ribeye steaks quality was disappointing. The second of three steaks was tough. Not what I expected for prime.
Horton
The portions are small, and a little pricey.
ricky W.
I received a gift card from my daughter, I was excited to pick out a selection of meats from this company, until I went to checkout and found that the shipping was a third of my gift card, really 49.99 for shipping.
Donise C.
Good selections overall not a fan of thick pork chops. Too chewy. Need more short ribs.
Robert
The Signature Steaks were cut unevenly. One side was 2 inches thick and the other side was 1.5 inches. I have been receiving steaks for several years from chop box and it seems as if the quality of the Steak as cut has declined. The butcher is not professional in the quality of his cutting skills. The Meat itself is top quality.
Ric B.
Chunks of meat not even a thigh , never had something like this from you before
Response from Chop BoxAug 5, 2024
So sorry to hear about the issue with the chicken thighs received on your order. Thank you for the feedback so we can address the issue. We have also emailed you to take care of this issue for you - we appreciate your business.
Kim W.
I have liked chop box for two years however I have noticed some negatives. We recently bought three boneless pork butts and one was almost total fat! We previously bought prime sirloin steaks which were excellent but are no longer available. Finally, the pricing must be considered.
Response from Chop BoxAug 8, 2023
Hi Kim - We are sorry to hear about the issue with 1 of the pork butts on your order. We have emailed you to try and address the issue as well. Thank you for your business.
Lee M.
The chicken most times is covered in ice crystals. The steaks are extremely expensive for what you get. However, the burgers are great.