Tadas K.
Working with Chirpish has freed up our time a lot…
Working with Chirpish has freed up our time so much and taken a lot off our plates. Went from in house customer service to Chirpish. One thing about Chirpish is they really care about providing a professional, personal and fast customer service. Yes, training the agents in the first month will mean lots of hands/ on back and forth education on your company, but they provide a great template for their team to learn about your products and policies. By month 3, I would say we are in a pretty good grove. The customer service responses reflect our company policies, tone, and product knowledge. TLDR: - More time for our internal team to focus on big picture - Time saved on operations - Relatively inexpensive for the value provided - Great team to work with, super receptive to ideas and improvements with regards to your company’s customer service




