ChiroTechReviews of chirotech-us.com

The knee device does not fit adequately. The device has offered no improvement or any relief to my knee.

Please do not buy this product lasted around 4 months and the on off button stopped working! Was told not under warranty but the product does not work at all my opinion sincerely Dr in Pennsylvania really a piece of junk

If I could leave 0 stars I would. I bought this product with a promise of a 90 day return guarantee if it didn’t work, sadly the product did not help me. So naturally I reached out to inquire about a return and refund. I was told they would get back to me in 24-48 hours but it’s been over a week and I’ve followed up twice with no reply at all. The lack of response and terrible (and nonexistent) customer service makes me feel this company is being dishonest with their advertised policies. If you want to make this right CHIROTECH, get back to me and help me process my return/refund as promised.

What a scam this company is. They’re located in Hong Kong. The cheap Chinese made piece of crap thing that they sell just vibrates and heats up. It is not returnable. $150 for absolutely nothing. Smart Alec “Customer Service“. These people should not be in business in the United States. They also Have several other names for their company and their product. Do not buy unless you want to totally waste $150 for absolutely nothing.

After multiple emails to their awful artificial intelligence customer support, I finally got an address so I could return the merchandise. Then they wouldn't give me a full refund. Said product had scratches. I took pictures first. No scratches. This company will not honor their return policy unless you push hard. I've had multiple bad experiences with them. All responses to support are from artificial intelligence.

Make sure you really want to spend $160 on this because they don’t want to refund your money no matter what! You can buy exact same product elsewhere for about $30. There is no warning when it’s going to die, I only get about 3 uses then it’s dead. Takes 5-8+ hours to charge, one of the buttons doesn’t work properly, while charging it gets really hot! They don’t want to fix the problem or refund my money! And the biggest issue is that I haven’t noticed any help with my knees from this device. No phone number and not responding to emails. Horrible company.

Company that does not honor their guarantee as advertised. I was looking forward to receiving the two units I ordered, but they are both defective. They won’t charge and won’t power up. The company asked me to try a different charger and cord. I did - same results. They offered to refund 30% and I keep the defective devices. I said no and asked for a full refund as per guarantee. So, then they offered a 40% refund. I again said no and asked for the full refund as per guarantee. They came back at me with a 50% refund and I keep devices. I again asked for full refund as per guarantee and said if I don’t receive it in 3 days, I will file a dispute with my credit card company to get my money back through a chargeback. Who on earth would want to keep defective items and get a 50% refund??? Next, was a 60% refund. What a deal - NOT! They do NOT honor their guarantee of refund the same day with no hassles. It wasn’t until a filed a dispute with my credit card company that they finally refunded my money! If you want a refund, you’re going to have to fight for it!

It is a spam site. Just fraud. Charged for the order and never received it.