Katelyn G.
I’m not a fan
I’m not a fan. I won $101 bucks I did the verification set everything up got my card saved by purchasing a $5 gold coin package. Two days later I got $45 because if you don’t buy a gold coin package, you’re only able to redeem $40 plus whatever you put in. And my remaining balance got “cleared“ because if it didn’t, apparently it would cause an issue with future redemptions. I don’t know any other sweepstake Casino that does this. I was a fan of the site not so much anymore. I think that’s complete bullshit.
Response from Chip'n WIN - Sweepstakes CasinoNov 24, 2025
Thank you for your feedback, Katelyn 💜 We’re really sorry to hear this experience felt frustrating. The redeem amount you received was based on our Sweepstakes Rules, which limit redemptions from free-only winnings to a maximum of 40 SC, with any additional portion calculated from a purchase if one was made. The rest of the balance wasn’t eligible for redeem under those rules, and that’s why the team cleared it to make sure you wouldn’t run into issues with future redemptions. We understand this can feel disappointing, and we appreciate you taking the time to share your thoughts with us. If you’d like us to take another look at your account or walk you through any part of the process, our team is always happy to help at [email protected].