Ray W.
HIGHLY RECOMMENDED !!
HIGHLY RECOMMENDED !! I am a Chiller City repeat customer, and I have always had an excellent experience with ordering and shipping ( VERY FAST SHIPPING ! ). Also, you might see a Bad reveiw about a FED-EX shipping Delay in Olive Branch, MS, and I have had the same exact experience and it had ABSOLUTELY NOTHING to do with Chiller City, its the FED-EX Olive Branch Hub. For me, Chiller City had done their part, by shipping within hours of me placing my order. That Bad Reveiw should have been a FED-EX Reveiw
Response from Chiller City CorporationAug 28, 2024
Hi Ray, and thank you very much for the complimentary and very detailed review. Yes, pretty much all of our reviews that are not 5 star are due to delivery issues, usually beyond our control, but if you do have issues don't hesitate to contact us and we will do everything we can to resolve them. We use Fed Ex because they overall do the best job for single DG deliveries of anyone we have found. Sometimes they have a bad driver or depot, but often things like storms delay shipments that they can't control too. We really appreciate your continued business and the time you took to leave us this review.