ChiczeroReviews of chiczero.com

The ONLY thing that could’ve made my mug any better would be the font. Our names were really small. But I’d definitely order again.

Good product expensive shipping

So I will admit AT FIRST I thought they were fake and it was a big scam.. I bought my Bestie a cup on 11/20/2019 after I saw the ad on Instagram and received the typical confirmation email. However, I did purchase using Paypal just because I had never heard of the company before and I have been scammed before so I knew Paypal would refund me if it was fake. I didn't trust putting my debit card info into some random website. So about 11 days later my purchase I grew suspicious and reached out to Paypal to open a claim for fraud because I hadn't received my shipping info and the website said 3 to 5 days. Paypal put in the claim and reached out to ChicZero who then in turn reached out to me and sent me the shipping details. They also apologized for the inconvenience and that was that. About a week late it is now 12/5/2019 and I just received the cup. I must say I am completely in love with the cup and my bestfriend loves it so much she almost cried. So no the company is not fake or a scam but they can definitely work on their communication skills. I give ChicZERO a 4 out of 5 stars for their work!!

I never received a notice of shipment. This is an improvement opportunity for your company. When my purchase was made I was informed that I would be notified when my merchandise shipped. This deemed not to be true. The quality of the product is great. The delivery process could use some improvement. Hopefully you can use my criticism constructively.