Cheryl HunterReviews of cherylhunter.com

Response from Cheryl HunterSep 5, 2024

Ronald, You initially spoke with Morgan on my team on June 28, 2021, where you asked for a free Strategy Session. On July 3, 2021, you were gifted that free Strategy Session with Doris on my team; she granted you a full hour and 45 minutes to discuss your scar blemish and wrinkle erasure business. At that point, you said you wanted to retain our PR services, for which we charge $20K. You wanted to take advantage of our discounted pricing, so to lock in that discount, you chose to make a 7-day non-refundable deposit of $1K. You signed a contract agreeing to the terms (that the deposit was good for 7 days, and it was non-refundable.) We then made the following attempts to reach you to support you in fulfilling your commitment to gaining publicity for your business: July 4, 2021: Doris emailed you information about our funding partner, as you said you might want to take advantage of that July 6, 2021: Doris sent you your first assignment August 1, 2021: Doris called and texted you August 29, 2021: Doris called and texted you September 25, 2021: Doris called you and left you a voicemail October 26: Doris called you and left you a voicemail November 8: Doris called you and left you a voicemail Nov 15: Doris called you and left you a voicemail On each of those outreach attempts, Doris offered to make an exception to the 7-day deposit expiration if it was helpful for you, so that you could move forward with getting PR for your business. You chose not to respond to Doris in any way, despite her repeated, supportive outreach. As a matter of fact, we have not heard from you since July 2021. Rather than responding directly to us and letting us support you by finding a PR plan that best suits the needs of your business, you chose, instead, to leave us a nasty review a full three years later. Evidently, you have no interest in getting positive publicity for your business, only spreading negative slander about ours. You state that our other 120 positive reviews are “fake.” Don’t take their word for it—or even my word for it—all you need to do is Google the names of the 120 people to date who have left 5-star reviews for my company and me, and you’ll find that these people are featured all over major media. Whether on TV, radio, podcasts, newspaper, print, or digital media, these individuals are now able to dominate their competition, emerge as a category of one, and serve at the highest level because they invested the time and money to gain visibility. However you choose gain visibility for your business and brand, that’s up to you; if there’s one thing our clients recognize it’s that no business can survive in today’s economy and loud, crowded marketplace without a mix of marketing, advertising, and PR. On that note, I recommend that you price shop other Hollywood PR firms so that you’re better informed as to the pricing structure of similar services. Generally, they range from $5K to $25K per month with a six-month retainer. We choose to bill differently; we choose to offer our clients a one-time investment and teach them how to be their own PR firm for the life of their brand. Again, our clients results speak for themselves. Whether they’re featured on Good Morning America, The Today Show, The Washington Post, The New York Times, NBC, CBS, Fox, ABC, Forbes, and more, their reputations precede them. Needless to say, your review comes as a surprise to the team and me. I’m sorry that you felt this was the best way to proceed, rather than reaching out directly to our team to discuss any issues you might have had. My team and I will continue to focus our time and efforts on serving those who aim to make the biggest positive difference in the world, as it’s our honor and pleasure to help those amazing clients command the spotlight they deserve. To your success, Cheryl Hunter

Response from Cheryl HunterMay 24, 2024

Ms. Trevino joined our course, but almost immediately refused to follow the course directives. We take pride in the effectiveness and quality of our course materials - and any deviation from the course can lead to negative results for our clients; the success of our clients is our main priority. As a result of our reminder to follow the course directives, Ms. Trevino removed herself from the course. We offered to allow her to restart the course, but she refused. Instead, she ultimately took the company to court -- and lost. Now, unfortunately, she is disgruntled by the judge's findings and has taken to TrustPilot to try and dissuade others from working with us. We have hundreds of successful clients for you to compare this inaccurate experience to, and stand by our stellar practices and client satisfaction. If you have any additional questions as to our company policies and procedures, please don't hesitate to reach out to us for a consultation.

Response from Cheryl HunterNov 7, 2023

Omar, we’ve reviewed the entire recording of your Strategy Session and are clear that this was an attempt from *you* to dishonestly procure information from us. We are not new to others in the marketing, publicity, and media fields booking up our Strategy Sessions in an attempt to gain valuable details of our proprietary information or methodology. This was one of those calls. Whenever Coach Chris asked you questions so that he could provide insight and connect with you about how we may be able to solve your problem, you declined to answer. You wanted the details you wanted of us, only, and were unwilling to divulge details about yourself and your business that would allow Coach Chris to serve you. You stated that you ‘have several other calls booked with other people’ and that you need to speak to them all as well; Coach Chris replied by suggesting that you do exactly that - do your due diligence, examine our competition - and then come back to us. We know we are the best at what we do, and that it will stand up against other competitors. My team and I have been helping people gain major media exposure for their businesses and brands for a long time. We are passion-driven individuals who are committed to helping our clients stand out from the competition so they can make the difference they were created to make. We were built upon the methodology that I personally created to gain billions of views for my own message, and we have hundreds of successful client stories that reflect the proof. When you began to ply Chris for more information on our program and methodology, without answering his questions, Chris stated that he needed to first determine if you were the right fit to work with us - but, given you would be interviewing other companies and hadn't answered his questions, he again suggested you leave to complete your other calls and then come back for a complete and valuable Strategy Session. Since you were not ready to move forward with us, when Chris stated ‘it would be in your best interest’ to speak with the other companies first and then come back, you were “offended by that”. When Coach Chris apologized and stated that that was not his intention but rather his aim to be genuinely helpful, you responded “my bullshit meter is really high on this one here”. Our Strategy Sessions provide incredible insight and clarity into what is not working in a business’s visibility, as well as the exact strategy that will solve the visibility problem...but we do not reveal our process to anyone who is not a client. You missed the value of the call in your motive to uncover our propriety methods, rather than utilizing all that the Strategy Session call provides. It is clear that you were seeking only the information you came to procure, and when you didn't succeed in your efforts you then became aggressive and upset, ultimately resulting in this review. Chris made clear several times that if you were uncomfortable moving forward, he would be happy to end the call. You wanted to run the call the way you wanted, rather than allow Coach Chris to serve you - and then came to post this negative review designed to damage our reputation, when the reality is that we did everything in our power to provide you with a legitimate Strategy Session. 15 years of experience in your marketing industry should afford you the expertise to understand that we would know better than to reveal proprietary information to someone who is not fit to be working with us - and we had no way of even determining that, based on your choices in how you conducted yourself during your time with your coach. We wish you the best of luck in your endeavors with reviewing and interviewing other companies. My team and I will continue to focus our time and efforts on connecting with the right people to work with us so that they can learn to utilize the power of major media to make the biggest positive difference in the world that they can.

Response from Cheryl HunterNov 6, 2023

Leon, We listened to the entirety of your recorded Strategy Session with Chris; as he informed you at the top of your call, we record all sessions for quality assurance. As you may have noticed, the overwhelming majority of our reviews are from happy, fulfilled clients - so we were eager to inspect your experience, as my team and I are committed to ensuring a quality experience and helpful session whether or not we end up taking you as a Client. It seems, however, as though you may have had an ulterior motive for booking the call, to begin with; upon our internal quality assurance review, your call comes across as a vetting call, by you. Being one of the industry leaders in helping people get their message out to millions via major media has caused many of our competitors and people who believe ‘they know how it’s done’ to book one of our valuable Strategy Sessions purely to try and gain insight on our methodology and proprietary information. While that may not have been your full intent, after we conducted our Strategy Session with you, we invited you in to become a Client - and on multiple occasions you actually **praised** Chris for doing a good job, and requested to hear more. It wasn’t until we provided you the finite, proprietary details about the offer that you took a sharp turn and cited that you needed ‘a day or so to mull it over’. Chris, of course, attempted to dive in and determine what he could provide to help add insight, background details, and research information about us - and you proceeded to be combative, not answer his questions, and ultimately hang up the call…and then came here to leave a negative review. Please understand: that we do not reveal our proprietary details to anyone who is not a client. Whatever your motives were for booking the call, you missed the value of the call by only wanting to know the fiscal details on how we get amazing outcomes for our clients, rather than utilizing all that the call provides. While our Strategy Sessions provide insight and clarity into what is not working in a business’s visibility, as well as the exact strategy that will solve the visibility problem - major media is not for everyone. We have to thoroughly ensure that any potential client has a problem we can solve, is media-worthy, and is a fit for how we can solve that problem with them. You stated on the call that you were committed, decisive, coachable, and resourceful — and wanted to proceed — but once the offer was given, you were suddenly no longer committed, decisive, coachable, and resourceful. The more Chris tried to understand what you needed, the more combative you became. It’s quite clear that your review is designed to reveal information intended only for those we make an offer to, and ultimately attempt to do damage to our reputation. I’m sorry that you felt this was the best way to proceed, rather than reaching out directly to our team to discuss further how you felt about your call with Chris. We will continue to serve those who aim to make the biggest positive difference in the world, as it’s our honor and pleasure to help those amazing clients command the spotlight they deserve. To your success, Cheryl Hunter

Response from Cheryl HunterJan 24, 2022

Artur, I listened to the entire recording of your Strategy Session with Sean; as he informed you at the top of your call, we record all sessions for quality assurance. While our TrustPilot account is fairly new—I only opened the account six weeks ago—as you may have noticed, the overwhelming majority of our reviews are from happy, delighted customers. That’s why I was highly motivated to see what went wrong on your Strategy Session: because my team and I are committed to providing an extraordinary experience for people, whether or not those people ever become our clients. After listening to your Strategy Session, however, it seemed as though you may have had an ulterior motive for booking the call. Being one of the industry leaders in helping people get their message out to millions via major media has caused many of our competitors and others to book one of our valuable Strategy Sessions in order to try to understand our methodology and pump our Strategy Coaches for proprietary information. While I could certainly be wrong, your call seemed to be one of those occasions. You specifically asked Sean for our "secret sauce,” and to be provided a “detailed PDF of everything we do in our program and how we do it.” When Sean told you that information is reserved only for our clients, you hung up then posted this negative review. Our Strategy Sessions provide incredible insight and clarity into what is not working in a business’ visibility, as well the exact strategy that will solve the visibility problem. In this case, Sean thought that your business would be a good fit for our program, so he made you an offer. Please understand that we do not reveal our secret sauce to anyone who is not a client. Whatever your motives were for booking the call, you missed the value of the call by only wanting to know how we get amazing outcomes for our clients, rather than utilizing all that the call provides. You responded to Sean’s post-call email, "It was wonderful meeting you!” by writing, "this was the most frustrating call I ever had, the worst.” As the business owner, I’m sorry you had that experience. If you’d chosen to reach out to us with a request of any kind, I would have been happy to assist. Given you didn’t do that, however, the only viable option at this time is to respond to you here. My team and I have been helping people gain major media exposure for their businesses and brands for a long time now. We are passion-driven individuals who are committed to helping our clients stand out from the competition so they can make the difference they were created to make. We were built upon the methodology that I personally created to gain billions of views for my own message; I’m a survivor of teenage kidnapping for trafficking, and I spread a message of hope with the world, empowering people to overcome the adversity they face. It’s clear your negative review is designed to do damage to our reputation and disparage us. While I’m sorry that you chose that option, Artur, rather than choosing to reach out to me for help, that is your prerogative. It remains my prerogative, as well as the prerogative of my team, however, to continue to serve those that wish to make the biggest positive difference in the world that they possibly can. It is our honor and privilege to help those people command the spotlight. Best, Cheryl Hunter