Chery Industrial Reviews | Read Customer Reviews of cheryindustrial.com

Chery IndustrialReviews of cheryindustrial.com

4.0339 reviews
Manufacturing
65 Commercial Ave, Garden City, NY, New York

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Chery Industrial

About Chery Industrial

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence.What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule.Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

Chery Industrial (cheryindustrial.com) has 339 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: cheryindustrial.com
Website: cheryindustrial.com
Category: Manufacturing
Location: NY, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Chery Industrial reviews

339 approved reviews, newest moderated first

Caniff Electric S.
Sep 19, 2026
My order was accurate
My order was accurate, delivery as promised and the freight company followed our direction as specified at the job site.
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Lewis S.
Sep 15, 2026
quick delivery of order
quick delivery of order
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Thomas N.
Sep 11, 2026
Jermaine Gentle was a rockstar
Jermaine Gentle was a rockstar. Worked well with him and accommodated what I was trying to have completed prior to the Labor day Holiday.
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Silvia A.
Sep 4, 2026
They did not have updates..
They did not have updates... we continually had to follow up. took too long to get our order.. we were not advised, upfront, the credit card was changed, and then we followed up on the eta to be told it was coming from overseas...no definite date given. Had to call every month....
Response from Chery IndustrialSep 8, 2026
We sincerely apologize for the extremely frustrating experience. We take full responsibility for insufficient order‑status updates, lack of upfront communication, and the uncertainty around shipment ETA. It should never have fallen on you to follow up repeatedly and call month after month for order progress. Our team is reviewing our internal workflows to strengthen proactive customer notifications and advance clear pre‑order disclosures for overseas shipments. We're truly sorry for letting you have such a experience with this order. Thank you for your real feedback and if you have any other problem please feel free to contact us.
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Michael
Sep 4, 2026
Rapid response
Rapid response Quick turnaround Product delivery was rapid
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Terry H.
Sep 4, 2026
The manual was incorrect
The manual was incorrect . There was very minimal instruction . I was short bolts and nuts and still have not received them weeks later.
Response from Chery IndustrialSep 8, 2026
We sincerely apologize for the frustrating start‑up experience with your order. We understand the inconvenience caused by the incomplete assembly manual and the delayed supplementary hardware shipment. Our team is actively revising and improving our instruction manual to prevent similar issues for future customers. We will also optimize our logistics process to speed up the delivery of replacement parts. Should you run into any questions during installation, please feel free to reach out to our support team for assistance at any time. Kindly email us at [email protected] with your order number if you require further help.
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Linda B.
Sep 3, 2026
I haven't received the item I ordered.
I haven't received the item I ordered.
Response from Chery IndustrialSep 8, 2026
We are sorry to hear you have not received your order #2026CHERY17712SPOL. According to the carrier tracking record, this shipment shows as delivered. We suggest you check with your building front desk, property management, neighbors or nearby parcel drop‑off location, as goods are sometimes left in safe places. Our team will also assist you to investigate and resolve this matter asap.
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Dina
Sep 2, 2026
Great Buying Experience
The buying experience was good. The selection was absolutely what I was looking for. Look forward to next time.
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