Doc
Customer service is unnecessarily rude…
Customer service is unnecessarily rude in the first 15 seconds on the phone.

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence.What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule.Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
Chery Industrial (cheryindustrial.com) has 339 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Doc
Customer service is unnecessarily rude in the first 15 seconds on the phone.
brent M.
Item was delivered on a flat bed semi untarped and un packaged just wrapped in shrink wrap the tool box was filthy from the road grime and all of the drawers were full of water it took several hours for us to get it cleaned up. We were not very happy about the shipping part of the experience.
Michael R.
So, let's get the negatives out of the way first... it is a bit of a rough ride with mediocre suspension, it is very slow and I may replace the lead acid batteries with lithium for more power and torque. The parking brake is janky and I need to get it serviced as it does not completely stop the vehicle and I have to park on level surfaces for now. It is a manual rather than automatic and as a nondriver this is a bit to get used to. It is very hard for other motorists to see on the road, so keep a safe follow distance. All this taken into account I find this to be a solid investment as a reliable vehicle for someone who has no license or the desire to pay for insurance & gas. It will pay for itself within months for what it saves me on uber and lyft. I will never have to hit a gas station and most of the repairs are pretty easy to do myself. One beauty of these cheap electrics is their simple construction. I am not a mechanic or engineer or any kind but the build is so sparse it is easy to figure out what connects to what under the hood. These vehicles are common all over the rest of the world outside the US. Nearly half of China's motor vehicles are small EVs like this, and it is a very sensible and practical alternative. They are selling out everywhere I look and I had to shop around a bit before grabbing this one up. I have enjoyed the last couple weeks of riding it immensely and it has afforded me a freedom and self reliance I have not had in a long time.
todd D.
Phylicia is awesome to work with
Jolynn C.
Chery Industrial was amazing! My company ordered a shelter structure and canopy that fits the structure for a jobsite and worked with David Isaacs to get our account set up, accurate pricing, and order completion. He was incredibly responsive and helpful through the entire process and made it virtually pain free! Lastly, the initial lead time on our purchase was roughly two weeks and we needed to take delivery in less time than that. The Chery Industrial team pulled together and was able to ship our order for an incredibly timely delivery. I would recommend these guys time, and time again! You won't be disappointed!
William P.
Gate was delivered in a timely manner and came in good condition and is exactly what I ordered!
Glen D.
Experience was flawless and product is exactly what I was expecting.
RCC
Talked with them and they helped me order the correct item. It arrived, fit perfectly and operated correctly!