Shop high quality auto detail supplies from car wax to car polish and full auto detailing kits at Chemical Guys today!
Chemical Guys (chemicalguys.com) has 165 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Auto Parts & Wheels · Concord, California
Excellent
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Excellent
Showing 140 reviews with 1 star · Clear filters
Patricia M.
I bought one of their products Total Interior Cleaner and Protection The Product is Bad Customer Service is horrible They acted like I didn't know what I was doing They definitely don't stand behind their Products like they say they do either I won't ever purchase another one of their Products it's definitely not a money back guarantee
NORMAN M.
I am not reviewing the product itself, because I could not use it due to the defective spray bottle. This review is about the HORRIBLE Customer service from the company. These guys have no idea what customer service is, nothing but BS and little or no help. I would never purchase anything from them. They are back at it today,bugging me over a $10 item. These guys are so full of B S, they live in a delusional state. Be smart, do business somewhere else.
Donavon
Not only is the customer service straightDogShit. Ive ordered the Jet Seal Protectant from Autozone, JB Tools, and directly from Chemical Guys. A total of 5 Jet Seals and they were all expired with the same DOB(Date of Birth) of the year 2020. Which is 5 years expired and it has a shelf life of 3-5 years. All were chunky and unusable. I got refunds from Autozone and JB Tools easily, but it took 4 weeks to get a refund from Chemical guys. I spent 2 months trying to get a hold of an unexpired one yet couldn’t because seems they are mass selling expired ones. Even during a call with one of them not only did he hang up on me, but he admitted if I buy it again it probably will be expired again. BE CAREFUL AND CHECK DOB DATES.
Todd A.
Bought the total interior cleaning bottle for my windows. WOW. I could have used 10w-30 oil for a better cleaning and I did use the microfiber cloth. This is absolute garbage!!!
RODEL P.
I ordered items and gave my credit info, all cards rejected... and later I received notification from my credit cards were all hacked!
ed V.
The worst service ...the black on black spray can leaks. Stay away
Marco
Just a bunch of idiots. Worst customer support ever.
Zach
Bought the New Car scented spray. It smells terrible, honestly. Nothing like a new car scent. Smells like a cheap bathroom cleaner. Website and ordering process was fine, but the product is worthless. The little trees scents are 10x better.