Chemical GuysReviews of chemicalguys.com

Worst customer service ever. Non existence at all. No reply at emails. Wrong items sent. No one answers

I recently purchased the new chemical guys “New and Improved” pressure washer ……YEAAA RIGHT !!! What a terrible joke that thing was , not only was one of the two main and only connection points plastic but it from the jump wouldn’t stop leaking and then to top it off the water filter screen thingy broke so fast it was impressive how much time was not wasted on getting the customer to a huge decision ? A. Should I buy or order another part for this questionable product or should I just send it back , me I chose to order this new piece but while waiting I said F it and sent that pos right back where it came from. Moral to the story do not buy chem guys pressure washer there I said it I’m out . Bottom line why on gods green earth would ever think to make the garden hose quick connect PLASTIC who’s super bright idea was that because it’s one of two things either you guys wanted or planned on people breaking them a lot and having to ship out tons of filters to get paid so basically a scam or somebody really thought that was a good idea in which case I will never buy or trust chem guys enough to buy something of that price again until I either gain the faith I once had in them or just will go without straight up I can’t wrap my mind around the designer who put a piece of plastic in place of a piece of brass to withstand that kind of a workload I mean I almost feel like it was a joke from the beginning but I’m not sure at all so steer clear of chem guys pressure washers until much improvement is made .

I bought the Chemical Guys for my bumpers, etc on my jeep and husbands truck. I applied it early in the day, but last night it rained. Every bit of it washed off. It is now back to the faded dull look. Not happy at all with this product. The Dollar General products are actually better.

Not happy at all as I bought a $180 dollar polisher. I used it once for like one panel and was very unsatisfied with it. I called and spoke with a gentleman and he said he’d hook me up with a discount on a polisher that I would be satisfied with.. I get an email 3 weeks later saying they won’t do anything about it.. I put all my trust in these guys and I was let down and out of $180 dollars… lost a good customer… sad

This product is not worth the money spent on it.

Ordered several products. Only received some. Some did not come in box. No explanation from chemical guys by email or by any means. I was charged for ALL the products ordered. I will not order from CG again. Packing slip in box did NOT show what all I ordered.

I purchased the "Leather Cleaner pH Balanced Superior Cleaner" by Chemical Guys. It's terrible!! I followed the directions and it lifted NOTHING out of my obviously dirty leather piece. Then I sprayed directly onto the leather piece and waited a minute or two to see if that would be effective and still - nothing! To be sure, I used another leather cleaner I had on hand that I use for cleaning my horse saddle. I used it side-by-side with the Chemical Guy solution and in comparison my saddle cleaner lifted alot of dirt off ... and with no effort! So, now I know for sure that Chemical Guys leather cleaner is a brand that misleads consumers and I'll nevwr buy they're product again. Wish I could leave a picture of my cleaning test to show the evidence to other potential customers before they waste their time, money and effort as I did. I want my money back!!

REVIEW FOR CHEMICAL GUYS DECON IRON REMOVER. Used on automobiles, primarily for removing metal particles in the finish and wheels. I purchased this product directly from vendor. Applied it 4 times to one wheel using the instructions they provided on the label. The product removed about half of the metal contaminents. I did not plan on using up 4 hours of my day to clean my wheels. I do not recommend this product, and I will try a competing product the next time. BTW: There is an Asian guy on YouTube hawking this product. Problem for his review is that the tires and wheels look brand new. So he's really shooting fish in a barrel. I would like to see a review of this product using really neglected wheels. Once again: not recommended.