Chemical GuysReviews of chemicalguys.com

I purchased thier Max Coat Wheel Guard product and really like the results on the wheels. My problem with it is the wax has separated, is a paste and liquid now. I tried to mix it back together without success. I emailed Chemical Guys with photos and questions about this issue and they have never responded. Chemical Guys just blew me off. Too bad, I do like the wax, but believe it's now a defective product. Update 24 July 2024: Chemical Guys have responded. They have discontinued this product and to discard what I have remaining. It's no longer any good in the condition it's in. Guess I'm just out of luck.

This is a ghost company to say the least. Products are marketed everywhere but try and get a hold of someone in the company. Impossible. Stay away from companies, like this one, who avoid dealing with their customers! -BUYERS BEWARE-

Used jet seal on my matte black bike left white residue. Customer service sucks. No contact # have to leave message through site messenger and wait till they email you back. Want me to buy their alcohol wipes to remove it. Over priced and over rated. Never Again

Ordered products several weeks ago. Have not recieved anything. No one answers the phone at customer service and I get zero response to email and phone messages.

The worst product that was created by this guys nothing out if this world. Bad quality product the first and last that I will buy from this overpriced company product

Those Guys are FRAUDS I bought several items a month ago and after emails and messages (They never responded to any of them) never received what I paid for. Never will I buy products from them

BUYER be CAUTIOUS!!! S. Underwood coming to you from Paris, KY. I Ordered foam gun, short handle attachment for the foam gun, and a pressure washer from chemical guys last week (May of 2024). It got delivered today. Went to hook it up and the pressure washer and it just doesn’t work. Called customer service number to see if we could troubleshot it at first and then once that didn’t work I just asked to go ahead get a return label for the pressure washer and the attachments for it as well. It was at that time almost laughing that this gentleman informed me that none those items couldn’t be eligible for a return because they had technically been used and or opened ex. This is like $600 dollars worth of equipment. How are you suppose to check your items for issues especially mechanical equipment if you void your return policy with company by opening up the items you ordered. Do not Purchase from this Company. Horrible customer service. I’m in the process now of trying to dispute charges with my credit card company since they refused to send me a return label. I will Never purchase from this company again.

Ordered car wash soap from their website , products were showing in stock. After a week and no shipping, I follow up and now products are backordered. Was told a week. I wait a week, no product shipped.. Can't get in contact, they don't respond to email, voice message etc. Had to file a dispute with the credit card company to get my refund.. Contacted Chemical Guys in the US, they are no help. Avoid this scammer, buy Adams products instead ..