Chemical GuysReviews of chemicalguys.com

'Buyer Beware' ! Be very careful ordering from Chemical guys. My order was placed on January 1st, 2025. Its now January 12th and my order has not been fulfilled, nor in transit. I asked for a cancelation of my order since they had no idea when it would be fulfilled. They said I had to wait for fulfillment,even though it was past the website deadline that they claimed for an order fulfillment. There website is extremely deceptive! Go Amazon or a brick and mortar before ordering from these guys.

Dreadful company in every way. Customer service is awful. Shipment times are epic long. Products are bad and wil ruin your car. Avoid avoid avoid.

On 11/7/24, I purchased Chemical Guys Signature Series Glass Cleaner Streak Free Formula for Automotive, Household, Industrial, Tint Safe Formula, 16 FL OZ. What a rip off and yes, we did use a new microfiber cloth. Cleaned the inside of the windshield twice and we still have streaks. So glad we didn't use this on my after-factory window tint, I'm certain this product would have ruined the tint. Wish I could give this product a -10!

DO NOT USE!!! Chemical Guys SPI23416 Total Interior Cleaner is a TOTAL DISASTER. I purchased this product to clean and protect the interior of my Toyota Supra… it did the opposite. It actually ate away the protective layer of the vinyl on the inside of my car door. It left two very noticeable spray marks where I applied it on the interior door and immediately wiped it off. I contacted the company in early September, filled out the form concerning the incident. Waited about a month and a half and no response so I contacted them again. To get an answer that they haven’t reviewed my claim yet but they would get to it soon. Waited another month and still no reply, so I contacted once more only to receive the response as follows: “We have conducted a thorough review of your case. We have not encountered this type of damage from Total Interior in the past, and it does not appear to be a defect related to our product. The damage may be a result of previous products used on the vehicle surfaces. As a courtesy, we can offer you Nonsense All Purpose Cleaner, a brush, and Silk Shine, which may help alleviate the issue, though we cannot guarantee a complete resolution. If you would like to receive these courtesy products, please confirm your shipping information. * Nonsense All Purpose Cleaner * Brush * Silk Shine Dressing Best regards, Robert” Wow, thanks for the $27 worth of cleaning products instead of fixing the damage done to my $50,000 car. I had several of there other products and have removed them from my car care supplies and will be replacing them with other brands after careful research on the product reviews. If you take care of your car - do not use this product or any other Chemical Guys products. It is not worth it and I would highly recommend finding a more reputable brand.

Bought the Monster Extreme for detailing, full of lint they really suck, can you spell CHINA 🇨🇳

Hate the commercial. Entitled children make a mess and daddy cleans it up? Not in the real world. The kids are definitely old enough to clean up after themselves!!!

Their products don't do as good as they claim. Also, don't like their customer service. I recently purchased their bucket and cyclone dirt trap, as well as a couple other things. When I went to wash my car, the dirt trap wouldn't sit at the bottom of bucket it kept floating up. I was like wtf? It's supposed to sit at the bottom. I continued washing my car though and trying to push it down at the bottom and scrub my mit off. I'm beyond pissed. When I reached out they sent me a video on how to wash your car to get no scratches/how to insert the cyclone dirt trap. Guess you're supposed to fill bucket first, then insert trap at an angle and push it down and it should stay. I also saw a couple of reviews on the dirt trap of others not happy with it and it wasn't staying on bottom and they had dirty water on top, and 1 of their pics showed the dirt trap flush at the bottom of their bucket. So I'm not the only 1. Either way I'm beyond unhappy and wish they'd offer me a refund. I have and have used several of their products on/in my vehicles. Now, I don't want to buy anymore of their products and give them business.

I purchased the carbon ceramic coat it was like 130.00 applied on brand new black truck. First did there full clay kit to perform first like instruction's said. Applied ceramic coat like directions said looked like burned clear coat. White haze. Had to buff out and got with there customer service asked for refund and they said it was opened sorry. Also they told me to applied again. I’m guessing if they won’t refund they definitely will not help fix paint. I’m very disappointed if I purchased from Amazon I could of got refund but purchased from there website