Karen S.
CUSTOMER SERVICE IS NON-EXISTENT.
I am frustrated with this company. I ordered 2 shirts on April 12th with an expected ship date of 5 to 15 business days. On April 28th I received an email saying that due to COVID19 the order was delayed and would ship in 5 to 15 business days. I understood. The order finally shipped on May 28th and arrived June 2. They were ordered for birthdays on May 11 and May 14. So too late for the birthdays. Also, there was a problem with both shirts, One was too small and the print on the other was difficult to read. The one that was too small was because it was printed on a ladies shirt instead of a mans. I have been unable to speak with a person about the issue and was instructed by the automatic answering system to file a claim on line. They have agreed to replace the item that was too small and the reorder information says that it is sending me the same item. I then tried to modify the order and the system says that I cannot modify. I have filed a dispute with my credit card company. Karen Stirling