Steven
JFK Radisson does not answer the phone to be picked up.
The price for the car was acceptable, but the pick up process from the airport was horrible. I called the Radisson hotel number for 20 minutes and no one picked up the phone. At least one other customer had the same experience. I finally walked outside to get a cab, and there was shuttle waiting, but there were so many people waiting, a few of us, had to wait for a second shuttle. Because there was no way to call the hotel, we did not know when a second shuttle would come. When I arrived at the hotel, there was a long line of people to check in, and apparently the staff did not think it a priority to pick up the phone.
Response from cheapparkfly.comMar 10, 2015
Dear Steven, We do apologize for the wait that you had to experience. JFK is a very busy location and the shuttle drivers do try to pick up and drop off in a timely manner however sometimes it is longer than expected. We do hope that if you park there again that you have a better experience. I will speak with the Manager of the hotel about the front desk clerks not answering the phone and hopefully he will take further actions. We appreciate your feedback so we can try to improve our service. Thank you.