CheapGraphicNovelsReviews of cheapgraphicnovels.com

Terrible terrible terrible customer service. Prices are good until you need something.

Had been buying books from them for several years and they are great -- until there is a problem. If you get damaged merchandise, you won't get a refund and you have to pay to ship it back to him. Horrible customer service. Max the owner must be a con man, because when you complain to him, he deletes your account -- what a creep.

Fake scamming store. I asked him about shipping his response “Idk” Alright That’s fine i email him again asking for cancellation And he says there’s a 20% fee Despite not Receiving the books to his facility Nor Shipping it out, I tell him I know that the fee isn’t fair and that i’ll still give me 5% For his time and he says “Nah it’s not negotiable” i ask him to beak down the 20% wondering what and why there is one and he permanently bans me From shopping there+ Doesn’t explain INSTOCKTRADES IS BETTER DONT SHOP HERE

Refused to give me a refund when my special order still had not come in after a month and a half. Only would give store credit and only on one of the books. Was never contacted by them about the delay. The book had been available for purchase through other locations immediately after its release. This was all before the Diamond bankruptcy as well.

Horrible customer service, ordered 4 books on 16 August and here 4 September still not mailed. Emailed for a refund and was told they don't do refunds, stay away from this place, total scam

Max is as shady as they come. I purchased a book on sale(not a damage sale) which came damaged. He first told me he didn’t consider it damaged. After I pressed more he told me that it wasn’t that damaged and I got it on sale so he couldn’t do anything. I have little doubt he was putting books on sale as new to get rid of his damaged stock and then tell people exactly what he told me. Do not trust cheapgraphicnovels, the owner is a scumbag.

Just cheat people out of money. Agreed to a refund misus service charge. Returned book without ever removing from original shipping media. Only gave a partial refund because they say it was returned damaged.

As many have already stated, these guys have horrible customer service. Oh they're great when you want to add to your order, just don't add a special order book. I bought several out of print books. However, rather than sending what they have in stock, they've chosen to not send anything. I even stated I would pay the second shipping charge. So odds are I'll have to have PayPal step in. I do suggest an escrow type company and not paying direct with a credit card or something that does not secure your money because of how they operate.