Cheap Airport ParkingReviews of cheapairportparking.org

Poor customer service at the garage, rude, un-knolidgeable pesonell. No parking space, after I made reservations two weeks i advance.

Drop off, pick up worked great, however when we picked up the car, there was a dent in the back. They insisted they did not do it. We have not gotten any satisfaction as of today.

Waited over 25min for a pick-up, even tho I texted several times and even called. Elevator was broke when I arrived and returned. Had to drag 3 pieces of large luggage up 4 flights of stairs. Need more buses like all the other parking places have, will probably switch to a different garage.

4/04 Update: You must sign into your account (didn't know I signed up, and hit contact, they emailed me back pithing 24 hours and will post updated, when I'm refunded; \There phone number doesn't work to call or contact customer service. Progress (2 stars they actually responded) 11/01 Booked before day parking SNA Marriott, Never used airport parking before and was trying to avoid driving my car home for 10 days, they didn't email me and charged me 5 times, the number doesn't even work and I disputed my charges and they wrote letter saying we didn't contact the merchant! worthless company bunch of scams airport parking - now I booked somehow the same company twice and was great second time around got the code and good to go, but the never credited me the 5 duplicate charges of $104.85 I paid $500+ or parking for 10 days! I could just stayed at the hotel!

I reserved for a time span of 5 days and 12 hours and was charged for 6 days (totally fair). Because I arrived at the facility 23 minutes early and left 45 minutes later than the times I’d provided, (which was still well within the 6 days I’d paid for) they charged me an additional $7.50. I explained that I’d already paid for that time, but it didn’t matter. If you use this lot, be generous with your arrival and departure to avoid this ridiculous up charge.

*** You cannot leave reviews on CheapAirportParking's site, as they have turned off that feature (support confirmed), so you are not seeing current reviews *** I've used CheapAirportParking.com for years and have always liked the many LAX parking options they provide. It's easy to search for what you want and the reviews are helpful. However, the information about each parking location and how to use your parking reservation has sometimes lacked details and we've had to ask at the parking lot for information about how to redeem and how to catch the shuttle. And recently we had a very poor experience with our reservation for Airport Spectrum Parking, having to wait over half an hour for a shuttle, even though CheapAirportParking's site states shuttles run every 15-20 minutes. When I later checked Airport Spectrum Parking's site, they state 25-30 minutes. I notified both companies over a month ago and neither has corrected the mistake, and initially CheapAirportParking didn't even respond to me. I had to contact them a second time before they responded, and they were initially wrong about being able to leave reviews, as they later confirmed that feature has been disabled. Because of the above, I will no longer be using either company's service.

My car was safe. And it is cheap. But there is no customer service number to call! Only email and they will automatically charge you through email if you'll be a day or two late because of flight cancelations. It didn't happen to me because I had to cancel my card at some point after my initial payment. I spoke with someone at the hotel the company uses and she was extremely helped. The major downside of this is that you can only contact them by email and takes hours to respond

Had a guaranteed reservation at Luxury Airport Parking at Fort Lauderdale Airport beginning New Years Day made thru cheapairportparking.org. Arrived at 7AM to find the gates locked and barricaded..they had decided to close New Year's Day. We had not received any notification from cheapairportparking.org nor Luxury Airport Parking. Cheapairportparking then washed their hands of it after refunding their $1 fee. Luxury Airport Parking did not respond to calls or emails. Bottom line is cheapairportparking.org takes no responsibility if things go wrong. They'll refund their small fee,...then "there's nothing we can do about it. You're on your own.Its not our problem". Just be aware. Usually a good price, but they won't be at all helpful if things don't go smoothly.