jndst12
Avoid
Used them for the first time to book 8 days at the Miami airport. I chose their vendor Element hotel and pre-paid the reservation with arrival and departure times. I arrived at the hotel around 11:15PM for a 2:05am flight and the lot was completely full. There were no empty spaces except 2 handicap spots. Was told by one employee to park behind the shuttle as they had oversold parking. When I checked in at the desk was told by the female employee that she wouldn't trust my car in that spot for a week. In case someone backed into it by mistake, it was not a legal parking spot. Hey do not take your keys to move your vehicle. She advised me to call airportparking.org to see if they would move me to another lot. Problem is they had no telephone number listed so I emailed them. Not wanting to miss my international flight I left for another legitimate airport parking place I've used before. Thankfully it was only five mins away. I either fly out of Miami international or use the Port of Miami for extended travel several times a year. I have never had this experience with any other parking vendor including other hotel parking lots ie Hilton Miami airport. I was able to cancel the reservation for a partial refund. I then had to email again and threaten to dispute the charges to get the remainder of the refund which is annoying. My advice avoid!



