Cheap Airport ParkingReviews of cheapairportparking.org

Horrible. They will rip you off, go elsewhere. 1) Made reservation, they took my deposit. 2) No confirmation, emailed them (no phone contact allowed), One day later, no confirmation 3) Logged into my account, found reservation, but DAYS WERE TOTALLY WRONG! 4) emailed them for cancellation, and to return my deposit. No response.

I made a reservation for about 25$ and canceled it one week before my trip. 1.5 months later i noticed i was still not refunded and contacted them. They said they could not refund using my credit card and could send me a check... Which is absolutely ridiculous, I am from belgium and gving that check to my bank would cost me more than the value of it! So I pushed harder to get my credit card refund and they again refused it... So in fact they simply do not want to refund me as the credit card refund is even possible 2 years later (there is no limit of time). This is a simply rip off, avoid at all cost!

They blatantly lied about the frequency of the shuttle buses - they are about every 30 min, not every 10, Even though I pre-paid, lot was totally full with many cars trapped because their egress from their parking space was blocked by other cars. I waited an our for a space to open up rather than accepting their offer of valet parking (in the same packed lot) because (1) They take no responsibility if anything is missing and (2) mine would have been one of the trapped cars when I returned and I anticipated hours wait for someone to move the other cars.

You cannot trust the reviews on this site. Look at the dates and number of reviews they claim for each lot. 681 reviews....yet they show only 30 reviews and give no option for seeing the others. I just wrote a review for a lot, only to be told the review is posted on my account, but is not posted on the lot for everyone to see. This is bad business. PS - the lot I wrote a review about, horrible lot don't ever go there, they are crooks: EZ Way Parking at EWR.

I made a reservation on cheapairportparking.com on the morning of my flight. I specifically made a reservation with a lot that was still accepting reservations (E-Z Way Parking at EWR). Other lots were listed as "sold out", so presumably, cheapairportparking.com keeps track of which lots are sold out and which are not. I paid for the reservation. Imagine my surprise when I show up at the lot --on time-- and I am waived away because "the lot is full". I explained to two different lot attendants that I have a paid reservation and showed them my printout. One of them replied, "I have already turned away lots of people with those reservations". I was forced to leave. This unexpected situation was very disruptive to my travel plans. I make a reservation on cheapairportparking.com to plan ahead --not so that I can be scrambling at the last possible moment. I had to park at a much more expensive lot without a reservation (Jiffy Parking) and I expect the bill to be closer to $150 instead of the $90 cheapairportparking.com was quoting me. I also felt extremely pressured for time due to the change in parking plans. Beware of booking at cheapairportparking.com because they list irreputable parking lots that may not have a space available for you when you arrive --even if you have already paid for it!

Generally speaking, their rates are outstanding. HOWEVER, if you need to cancel, they give you a real run-around. You should keep track of your cancellation confirmation codes, date and time cancelled, amount and a copy of the refund check, as you will have to contact at least 10-15 times to obtain your refund, even though the website claims it will be automatically credited to the card used. I am STILL, over a month later, trying to have a refund issued for a cancelled reservation. We had to cancel a different reservation and after MANY emails, we were sent a check, but now they don't want to refund this cancellation. Also, if you change dates, they don't refund the day you have already paid. They encourage you to cancel the original reservation, which is why I need a refund: they are still fighting me. My $55 parking now is costing $110. UNACCEPTABLE.

WARNING! DO NOT use cheapairportparking.com, especially if it's with EZ Way parking Newark. This place is a total SCAM!!! Don't be fooled by the 3 star rating. It doesn't even deserve 1 star, but google won't allow it. Trust me, I made this mistake when I made an online reservation on cheapairportparking.com a month in advance and regret it ever since. When I arrived to the lot(which is basically the back parking lot of the Crowne Hotel), a van driver told me that the lot was full and they were not accepting anymore vehicles. I informed him that I had a reservation and showed him the paperwork, but he rudely said it didn't matter and walked away. I tried to ask him what their refund policy was because I already paid a deposit, but he told I had to talk to the lady inside, but warned "she would tell me the same thing." I went inside the trailer to find another upset customer being told the exact same thing. The lady at the front desk who was apparently "in charge" acted like it wasn't her problem and said we just have to go somewhere else. The customer was so angry and perplexed as to how this could happen considering he also had a reservation and needed to catch his flight. When I asked about getting back my deposit, I was told I had to go online and cancel my reservation if I wanted to receive refund? But when I went online to cheapairportparking.com to cancel my reservation as instructed, I received a message stating I could not receive a full refund because my cancellation was within 24 hrs. I was absolutely flabbergasted as to the complete lack of concern or customer service by everyone working there. This place is a complete SCAM, including cheapairportparking.com which continues to advertise for them after the multitude a negative reviews. I attempted to contact EZ way parking and cheapairportparking.com multiple times to get my money back without any response. As of this post, I haven't gotten my money back or heard back from anyone. Please do yourself a favor and pay a little more to park somewhere else and guarantee your car will be safe. You will save yourself the aggravation of dealing with these people or having to find another place to park last minute before your flight. I ended up rushing to a nearby lot called "The Parking Spot" at 176-192 McClellan street, which charged me $15 per day. Looking back, I should have listened to the negative reviews online and booked somewhere else, but I figured it was cheap and how bad could a parking lot be? Well, the old adage "you get what you pay for" definitely applies to this place. I am actually glad I did not end up parking here because after reading the more recent customer reviews, it seems like your vehicle is likely to be abused or damage while you are away. Upon my arrival back to Newark airport, I called the phone number on the back of the parking spot ticket and a clean, clearly marked shuttle arrived within 3 minutes! (I've used multiple other shuttle services before and am accustomed to waiting 15-20+ minutes depending on time of day and how many shuttles offered) When we pulled back into the parking lot, my vehicle was already waiting in the front just as I left it. Upon paying, I got a discount for being a AAA member and complementary bottle of water. Overall, outstanding shuttle service offered by The Parking Spot. Very clean and professional, would definitely recommend and use again when flying out of Newark. Stay away from EZ Way parking.

I prepaid $12.99 for a spot near Newark and was not given the stated rate in the confirmation and not given the $12.99 credit to my overpriced bill. I am still waiting a response from the company about this overcharge. Essentially CheapAirportParking charged me $12.99 and provided one worthless email confirmation. Buyer Beware!