ChatBot.comReviews of chatbot.com

ChatBot.com is the AI Agent inside Text.com, the customer service platform. Businesses train the AI Agent on their own content, including website URL, help center, product documentation, or uploaded files, so every response matches how they actually talk to customers.The AI Agent answers customer questions 24/7, recommends products, guides shoppers through checkout, and generates leads. When a conversation needs a person, it hands off to a human agent inside the Text.com inbox, with full context preserved. Teams describe what they want the AI Agent to do in natural language, and Text generates the automation behind it. Setup takes minutes. Paste a website URL and the platform scans it to build a knowledge base.One AI Agent serves every channel: website chat widget, Facebook Messenger, Slack, SMS, and LiveChat. Direct integrations for Shopify and BigCommerce power product recommendations and cart abandonment recovery.ChatBot.com connects to LiveChat, HelpDesk.com, WordPress, Webflow, Squarespace, Wix, Zapier, and other tools through one-click integrations, an open API, and webhooks.Wembley Stadium generated over $1.5M in eight months through the AI Agent. Hairlust saves 20% of its communication time while running the product across 13 domains with 800,000+ monthly visitors. AI Agent sales average $430 per order and roughly $11,000 per month in additional revenue.35,000+ brands run customer service on the Text.com platform.

ChatBot.com (chatbot.com) has 13 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Website

chatbot.com

Category

IT & Communication

Location

Boston, Massachusetts

Listed on Five Star Index

2026