Howard S.
Slow!!
Slow!!! I ordered a few hats 3 weeks ago and still have not received them. I am assuming that were hand made somewhere in Ireland and they must have lost the needle and thread!! Was looking at Amazon yesterday and saw the same hats, cheaper and available next day with Prime. Learned a lesson though!!
Response from ChartmingJun 15, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.


