ChartheckReviews of chartheck.com

I bought a stained glass bird hanging from Chartheck and what a disappointment. The quality of the item is very poor and allows no light through. There is no return and refund policy. Their customer service offer no satisfactory resolution and simply confirm I have received what was ordered. Recommend people stay away from this site.

DO NOT ORDER FROM THIS COMPANY.!!!!!!! Ordered shoes and it took forever for them to come. When I finally did receive, the sizing wasn't right. Went back and forth for weeks. All I wanted to do was return, but they told me the size I ordered is what they sent. Since there wasn't any product flaws they would not give me return authorization, instead offered me $3 US Dollars in Credit. REALLY. If it wasn't such a hassle on my end I would dispute the credit card charges, but then they shut down my card and issue a new one. So I got played by this company.

BUYER BEWARE! Items are cheaply made and not as advertised. I ordered a wood burned nativity set and was sent a blurry screen printed nativity puzzle. When I asked about a refund/return I was told no and offered $3 for my dissatisfaction.

‘Birds stained glass window hangings’ was how this product was advertised so I assumed it was a beautiful piece of artwork of 7 stained glass birds but what I received was an alloy metal hanging of 7 PAINTED birds. I emailed the support people advertised on the thank you card accompanying the item on 24hservice.com questioning what I had thought I had purchased and what I actually received and their reply was ‘what you bought were 7 birds, we did not make a mistake. Have a good life’ How rude and unprofessional and after seeing the feedback on this site I can see why. Shady advertising and extremely poor customer service is the only way I can describe my experience with these people.

I would give 0 stars if I could. I bought an item which never arrived. They say they don't have a reimbursement policy, once the item is sent (and it gets lost) there's nothing they can do... How can it be possible? NEVER AGAIN!

Ordered and received a window bird hanging that was supposed to be translucent like stained glass. However, item received was smaller than the image shown on their page and did not allow light through even in the brightest window. They would not allow a refund when contacted. DO NOT ORDER FROM CHARTHECK!!!

Very poor quality of the "stained glass" hummingbirds I bought. It was shoddy and very cheap. There was no "defect," so when I asked for the return address to send it back, I was given a Chinese address, and the postage to return it was three times the cost of the object. I did not return it and ended up throwing it away. What a waste!

Awful product, awful customer service, I wish I had read the reviews! AVOiD!