Kirby
Maintenance needs to be tightened up.
There were multiple issues regarding maintenance. The most egregious item was cleanliness. The last thing we want to do when we arrive is clean the place, and organize it. There were also many safety related issues. There were also some real fundamental items that left us wondering if property maintenance was even happening. We have rented this property multiple times, and other are contemplating renting it as well. However, I'm not so sure we can be an advocate for this property after this last stay. We are planning out next event at the beach, and we may not book this property after all the details that were overlooked. We were also inconvenienced by a faulty refrigerator twice. The first time was understood. However, the replacement unit could have waited until we checked out the following day.
Response from Charleston Coast Vacations by dunes propertiesJul 9, 2018
Our goal is for all of our vacation guests to have a relaxing and fun experience on the Charleston Coast. Sometimes, just like at home, maintenance items occur. Our property managers have taken the steps to correct the maintenance and housekeeping concerns mentioned during your stay. Reach out to our office directly when planning your next visit to the Charleston Coast so we can make sure you book the perfect house!


