Roni M.
I havent still got my hair waxes
I havent still got my hair waxes. I got that free extra product which was beard oil, but didnt get the 2 hair waxes that i really needed
Response from Charlemagne PremiumMar 28, 2026
Hi Roni Thank you for your review, and we’re truly sorry for the inconvenience caused. We understand how frustrating it is to receive only part of your order—especially when you were expecting your hair waxes. This is not the experience we want for our customers. Please rest assured that we have now escalated this issue to our logistics team to check the status of this shipment. We will keep you updated via email. Thank you for your patience—we’re committed to resolving this for you as quickly as possible.