John C.
Excellent Customer Service.
I ordered a battery for a Dell Laptop about a month ago. The first battery was shipped out to me and the USPS tracking info said it was delivered. I never received the battery and contacted USPS who found further tracking info on their internal system that said the battery was sent back to the sender, and then lost in one of their distribution centers. When I forwarded this info to Andrew Boyd of Chargers-Batteries, he sent me a second battery at no cost to me. I received that battery today (3/24/22). I consider this excellent trustworthy service from an online merchant.