Purchased on the 4th March - No Delivery of Service
Purchased on the 4th March. Waited a couple of days and still no delivery. Messaged and created a support ticket. Apparently some kind of acquisition and told it should be sorted shortly. Chased up after this when nothing happened. Open another support ticket for a refund. No updates on either support ticket or messages. Disappointing service. I'd avoid this company if I were you.
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BeefSnot
The experience has been great!
The experience I have had with this company has been great! Zach and Ishmeet are also amazing people. I have an amazing deal on a dedicated server, and support is also great. I am excited to continue using them! If you are in the market for any hosting/servers or anything IT related, these guys have you covered.
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Jz N.
Great hosting.
Amazing staff, They are always willing to help out and make deals to help out. The VPS and dedicated servers have awesome performance and great ddos protection.
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Cole C.
Ishmeet's the best!
I can truly say that Charged IT Solutions is if not, one of the best small businesses I've worked with. They've helped me every step of the way with my VPS server order, educating me on things they didn't even need to, due to it being out of their scope of service. Ishmeet was the one who helped me out. 100% recommend Charged to anyone looking for server hosting!
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Brandon V.
Excellent for Storage solutions
I used charged as an alternative to backblaze for storage due to their rising costs. Charged has providied a cheaper storage solution with great local U.S based support. They also offer custom solutions for servers and networking that are designed for the client. I use Charged for my offsite backups and their speeds and bandwidth pricing is fair. They don't overcharge like their other competitors.
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Emi
Charged has great VPS offerings and I…
Charged has great VPS offerings and I feel it has been very helpful. The services work wonderfully and the performance and uptime is stable. I never really experience a moment where I have issues. Overall I think Charged is a great option for anyone looking for these kinds of services, and I would recommend it.
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Arya S.
Terrible Customer Service from Ishmeet
I was a customer of ChargedIT's teleco offerings for several months, I have to say that the customer service was very poor. My bill was approximately $100 per month, yet I struggled to get a reply after several relentless messages to Ishmeet. It would take multiple nags in order to receive any type of reply, and this is for something as simple as an eSIM transfer. It could be argued that I requested more eSIM transfers than a usual customer, but never in my life have I been charged a $5 fee for eSIM transfers? Like seriously?? I've been with AT&T Postpaid, Verizon, so many other companies and their MVNOs, and eSIM transfers are always instant, easy, and FREE - no matter if I do 1, 10, or 100 transfers. Regardless, it could be argued that this is justified because in the end, he did provide the services listed - even if it meant a fee. However, this didn't stop him from making snarky remarks, like "if i were really pissed... i would've held your numbers" after one of my friends (who is also a former customer of Charged IT) was expressing how he felt that Ishmeet was unhappy about the fact that we discontinued our services with him. To top it all off, after this exchange, on the 26th of November (my billing cycle is on the 30th/1st every month), both of my service lines with Charged IT got disconnected from the network. Ishmeet's response was not very helpful: "your 5113 line was suspended and kicked off the network. as for the other line, I couldn't tell you why that would be the case" and when I asked for a further explanation, I received "no clue." This is where I cut my ties with him - I took my partial refund and left it. **This meant that I ended up LOSING the two phone numbers that I had with him - I had to REPLACE both phone numbers.** While he is not an outright scammer, my issue is the terrible quality of service and lack of care for the customer, Ishmeet solely cares that the customers pay the invoice every month and don't have grounds to dispute or immediately cancel (even though, again, I know people who have been unsatisfied with the service and requested a cancellation). The product does what it says on the box, but it is served on a platter of contempt. I would not recommend Charged IT Solutions for anything - even their cloud offerings are beaten by many larger-scale companies in terms of price, likely in reliability, and obviously in customer service.
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Bobby J.
Excellent support
Excellent support, reliable services, and friendly I highly recommend their colocation options for your services, and a big shout out to Zach & Ishmeet. They were very helpful