unhappy
item never received
A week after the shipping label was created, the item has still never been shipped. I went to my order page and their server has an error and cannot find it. They were sure to charge me for it. Update: I did finally get a response from Customer Service and their response was they don't know why they didn't ship it. Tracking number still shows it has never been in transit. Additional Update: the customer service lied about shipping a replacement and when I asked for a tracking number, they made a shipping label on the spot and emailed it to me. For some reason they don't think I know how to tell date and time. Both tracking numbers still show the item as pre shipping. I'm now short a Christmas gift and out $27.



